NYC EI Staffing Lead - Fast-Paced, Cross-Borough Coverage

LITTLE MASTERS DEVELOPMENT CENTER L; New York (NY); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Paid time off

Job summary

Little Masters Development Center LLC seeks an experienced Early Intervention Staffing Supervisor to oversee staffing and case placement across all five NYC boroughs. You will manage a fast-paced EI staffing workflow, coordinating with therapists, service coordinators, families, and providers to secure timely services.

The ideal candidate understands NYC EI systems, excels in communications, and leads a team to prioritize urgent cases while maintaining accurate records and compliant onboarding.

Qualifications

• Experience with NYC Early Intervention strongly preferred.
• Previous EI staffing, service coordination, provider relations, healthcare staffing, therapy staffing, or case management preferred.
• Strong understanding of the five NYC boroughs and provider coverage areas.
• Excellent communication and follow-up skills.
• Comfortable making a high volume of calls, texts, and emails to providers.
• Strong organizational and problem-solving abilities.
• Supervisory or team-lead experience preferred.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Oversee and coordinate staffing of EI cases across all five boroughs.
• Recruit, communicate with, and maintain relationships with EI therapists and providers.
• Match available providers with cases based on discipline, location, schedule, language, and family needs.
• Follow up consistently on difficult-to-staff and outstanding cases.
• Maintain accurate records of open, staffed, pending, and declined cases.
• Work closely with Service Coordinators, families, therapists, and internal case management staff.
• Monitor provider availability and maintain an active provider database.
• Ensure newly assigned providers complete necessary onboarding and credentialing requirements.
• Track case assignments from referral through confirmed start of services.
• Identify staffing shortages by borough, discipline, language, and schedule and develop recruitment strategies to address them.
• Supervise and support staffing team members and help establish daily staffing priorities.
• Provide management with regular updates on open cases, staffing performance, and unresolved issues.
• Help ensure services begin as quickly as possible after authorization and assignment.
• Cases May Include: ABA / Special Instruction; Speech Therapy; Occupational Therapy; Physical Therapy; Social Work; Psychology; Other Early Intervention services.

Skills

Communication

Organization

Problem-solving

Case management

Bilingual

Tools

Data tracking

Job description

Little Masters Development Center LLC seeks an experienced Early Intervention Staffing Supervisor to oversee staffing and case placement across all five NYC boroughs. You will manage a fast-paced EI staffing workflow, coordinating with therapists, service coordinators, families, and providers to secure timely services.

The ideal candidate understands NYC EI systems, excels in communications, and leads a team to prioritize urgent cases while maintaining accurate records and compliant onboarding.