Staffing Manager Early Intervention

LITTLE MASTERS DEVELOPMENT CENTER L; New York (NY); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Paid time off

Job summary

Little Masters Development Center LLC seeks an experienced Early Intervention Staffing Supervisor to oversee staffing and case placement across all five NYC boroughs. You will manage a fast-paced EI staffing workflow, coordinating with therapists, service coordinators, families, and providers to secure timely services.

The ideal candidate understands NYC EI systems, excels in communications, and leads a team to prioritize urgent cases while maintaining accurate records and compliant onboarding.

Qualifications

• Experience with NYC Early Intervention strongly preferred.
• Previous EI staffing, service coordination, provider relations, healthcare staffing, therapy staffing, or case management preferred.
• Strong understanding of the five NYC boroughs and provider coverage areas.
• Excellent communication and follow-up skills.
• Comfortable making a high volume of calls, texts, and emails to providers.
• Strong organizational and problem-solving abilities.
• Supervisory or team-lead experience preferred.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Oversee and coordinate staffing of EI cases across all five boroughs.
• Recruit, communicate with, and maintain relationships with EI therapists and providers.
• Match available providers with cases based on discipline, location, schedule, language, and family needs.
• Follow up consistently on difficult-to-staff and outstanding cases.
• Maintain accurate records of open, staffed, pending, and declined cases.
• Work closely with Service Coordinators, families, therapists, and internal case management staff.
• Monitor provider availability and maintain an active provider database.
• Ensure newly assigned providers complete necessary onboarding and credentialing requirements.
• Track case assignments from referral through confirmed start of services.
• Identify staffing shortages by borough, discipline, language, and schedule and develop recruitment strategies to address them.
• Supervise and support staffing team members and help establish daily staffing priorities.
• Provide management with regular updates on open cases, staffing performance, and unresolved issues.
• Help ensure services begin as quickly as possible after authorization and assignment.
• Cases May Include: ABA / Special Instruction; Speech Therapy; Occupational Therapy; Physical Therapy; Social Work; Psychology; Other Early Intervention services.

Skills

Communication

Organization

Problem-solving

Case management

Bilingual

Tools

Data tracking

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Paid time off

Little Masters Development Center LLC is seeking an experienced, highly organized Early Intervention Staffing Supervisor to oversee staffing and case placement for our Early Intervention program throughout all five NYC boroughs: Queens, Brooklyn, Bronx, Manhattan, and Staten Island.

This position is ideal for someone who understands the NYC Early Intervention system, knows how to work with therapists and providers, and can move quickly to ensure children receive services without unnecessary delays.

Responsibilities

Oversee and coordinate staffing of Early Intervention cases across all five boroughs.

Recruit, communicate with, and maintain relationships with EI therapists and providers.
Match available providers with cases based on discipline, location, schedule, language, and family needs.
Follow up consistently on difficult-to-staff and outstanding cases.
Maintain accurate records of open, staffed, pending, and declined cases.
Work closely with Service Coordinators, families, therapists, and internal case management staff.
Monitor provider availability and maintain an active provider database.
Ensure newly assigned providers complete necessary onboarding and credentialing requirements.
Track case assignments from referral through confirmed start of services.
Identify staffing shortages by borough, discipline, language, and schedule and develop recruitment strategies to address them.
Supervise and support staffing team members and help establish daily staffing priorities.
Provide management with regular updates on open cases, staffing performance, and unresolved issues.
Help ensure services begin as quickly as possible after authorization and assignment.

Cases May Include

ABA / Special Instruction

Speech Therapy
Occupational Therapy
Physical Therapy
Social Work
Psychology
Other Early Intervention services

Qualifications

• Experience with NYC Early Intervention strongly preferred.

Previous experience in EI staffing, service coordination, provider relations, healthcare staffing, therapy staffing, or case management preferred.
Strong understanding of the five NYC boroughs and provider coverage areas.
Excellent communication and follow-up skills.
Comfortable making a high volume of calls, texts, and emails to providers.
Strong organizational and problem-solving abilities.
Ability to manage multiple urgent cases simultaneously.
Strong computer and data-tracking skills.
Supervisory or team-lead experience preferred.
Bilingual candidates are encouraged to apply.

What We Are Looking For

We need someone who takes ownership of cases.

The right candidate will not simply send out case lists and wait for responses. This person should actively work cases, contact providers, follow up, recruit when necessary, troubleshoot difficult placements, and continue working until appropriate coverage is secured.

You should be comfortable working in a fast-paced Early Intervention environment where responsiveness and accountability matter.