Senior ED Administrative Leader

Partner's Healthcare; Boston (MA); On-site; USD 87,000 - 126,000; Full time

Job summary

Mass General Brigham seeks an ED Administrative Director to oversee front desk staff, coordinators, registrars, and support operations in a busy 24/7 ED setting at 55 Fruit Street. The role focuses on QA programs, staff development, and cross-department collaboration.

Reporting to the Senior Administrative Director, you will manage approximately 80 FTEs, lead project initiatives, and participate in long-range planning while ensuring confidentiality and compliance.

Qualifications

• Healthcare administrative experience required (5-7 years).
• Experience in a management or leadership role (3-5 years) required.
• Experience in a healthcare ED environment is advantageous.

Responsibilities

• Oversee administrative support staff in the ED.
• Coordinate QA programs, training, and processes.
• Liaise with internal departments, vendors, and external partners.
• Provide 24/7 operational leadership and on-call readiness.

Skills

Leadership

Strategic planning

Project management

Communication

Staff development

Problem solving

Education

Bachelor's Degree Healthcare Administration

Bachelor's Degree Related Field

Master's Degree Related Field Preferred

Tools

Office software

Electronic Health Records (EHR)

Job description

Mass General Brigham seeks an ED Administrative Director to oversee front desk staff, coordinators, registrars, and support operations in a busy 24/7 ED setting at 55 Fruit Street. The role focuses on QA programs, staff development, and cross-department collaboration.

Reporting to the Senior Administrative Director, you will manage approximately 80 FTEs, lead project initiatives, and participate in long-range planning while ensuring confidentiality and compliance.