Senior Ecommerce Manager, Post-Purchase (Fully Remote)

Grüns; United States; Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous PTO

Free Grüns

Wellness perks

Job summary

Grüns, a fully remote nutrition company, is seeking a Product Manager to own the post-purchase experience including cancellations, order management, loyalty, and referrals.

The role collaborates with Retention, Engineering, and Design to launch new features end to end, leveraging AI-assisted workflows and analytics to optimize pricing and retention. This is a remote, fast-paced, growth-focused environment.

Qualifications

• 3-7 years of product management, ecommerce, or retention-focused work.

Responsibilities

• Own the post-purchase experience for customers, including cancellation flows, order management, loyalty, and referrals.
• Partner closely with Retention, Engineering, and Design to launch new features end to end.

Skills

Product management

Ecommerce

Retention-focused work

Analytics

Retention reporting

Pricing platforms

Tools

Claude Code

Claude Design

Job description

• Own the post-purchase experience for customers, including cancellation flows, order management, loyalty, and referrals.
• Partner closely with Retention, Engineering, and Design to launch new features end to end.

We're looking for someone who:

• Has 3-7 years of product management, ecommerce, or retention-focused work, preferably at a DTC company.
• Is proficient with AI-assisted workflows like Claude Code and Claude Design.
• Has deep experience with analytics, retention reporting, and pricing platforms.

Approach to the role:

• AI-driven: obsessed with automating work and creating new workflows using AI.
• Action-biased: moves fast, iterates often, and learns from what's live.
• Member-obsessed: approaches every feature from the lens of the member.
• Base salary range is $140,000-$160,000 plus bonus.
• Comprehensive benefits package with strong coverage, generous PTO, free Grüns, and wellness perks.

Grüns creates comprehensive nutrition products in the form of gummies made from 60 nutrient-dense whole-food ingredients. The company is a fully remote, high-trust team that values wellness, balance, and a fast-paced, collaborative culture.