Senior E‑Commerce Merchandising Leader

Ace Hardware; Chicago (IL); On-site; USD 158,000 - 206,000; Full time

Benefits offered by this job

Incentive opportunities

401(k) retirement plan with matching

Comprehensive health coverage

Vacation and holidays

Company car, phone and fuel card

Employee discounts on Ace merchandise

Job summary

Ace Hardware is seeking an E‑Commerce Department Merchandise Manager to lead online assortment strategy, development, and execution for assigned product categories across B2C and B2B channels. You will guide a merchant team responsible for profitable digital growth and customer experience on acehardware.com and affiliate channels.

You will report to the Head of E‑Commerce, Digital Marketing and Innovation Strategy and partner across merchandising, digital marketing, ecommerce operations,

Qualifications

• 10+ years of digital or E‑Commerce experience.
• 5+ years managing product categories.
• Experience leading and developing merchant teams.
• Strong strategic thinking, financial acumen, business judgment, and decision making.
• Experience managing online assortment strategy, pricing, product placement, promotions, and profitability.
• Strong vendor negotiation, relationship management, and partnership skills.
• Excellent problem solving, communication, interpersonal, and follow through skills.
• Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint, with ability to travel up to 25 percent.

Responsibilities

• Lead online assortment strategy, product selection, pricing, placement, and category growth plans
• Oversee sales, gross profit, margin rate, key performance indicators, and three-year category strategies
• Build, coach, and develop a merchant team while attracting and retaining strong talent
• Manage vendor partnerships, dropship expansion, rebates, return allowances, and promotional funding
• Partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, and retail operations
• Improve customer path to purchase through taxonomy, category pages, search results, vendor links, search engine marketing, and search engine optimization
• Lead online promotional planning, advertised item schedules, pricing concessions, vendor credits, and retailer communication
• Support inventory planning, supply chain coordination, retailer touchpoints, and Ace Care Center training

Skills

Digital/E‑commerce experience

Category management

Team leadership

Strategic thinking

Pricing & promotions

Vendor negotiation

Problem solving & communication

Microsoft Office suite

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

Ace Hardware is seeking an E‑Commerce Department Merchandise Manager to lead online assortment strategy, development, and execution for assigned product categories across B2C and B2B channels. You will guide a merchant team responsible for profitable digital growth and customer experience on acehardware.com and affiliate channels.

You will report to the Head of E‑Commerce, Digital Marketing and Innovation Strategy and partner across merchandising, digital marketing, ecommerce operations,