Senior E-Billing Lead (Multiple Offices - CA)

Sheppard; Los Angeles (CA); Hybrid; USD 100,000 - 120,000; Full time

Job summary

Sheppard Mullin, a global Am Law 50 firm, is seeking a Senior E-Billing Lead to own a portfolio of complex e-billing work, mentor a small group of E-Billing Coordinators, and partner with the E-Billing Supervisor on process, quality, and escalations. This role blends hands-on execution with leadership to shape team work and professional growth.

Ideal candidate has deep fluency in Aderant, BillBlast, and major e-billing platforms, with strong judgment, communication, and initiative for leading by

Qualifications

• 5+ years of electronic billing experience across major e-billing vendor platforms (Legal Tracker, CounselLink, Tymetrix 360, and comparable).
• 3+ years of billing experience using Aderant or comparable software.
• Demonstrated leadership experience, whether as a lead coordinator, mentor, or team resource.
• Experience with BillBlast and insurance-related e-billing.
• Strong organizational, communication, and follow-through skills.
• Ability to manage multiple priorities and shifting deadlines in a fast-paced environment.

Responsibilities

• Perform quality control on e-billing submissions to ensure compliance and accuracy.
• Manage client onboarding, matter setup, timekeeper approvals, and budget monitoring.
• Generate and edit LEDES files to meet client specifications.
• Address and resolve urgent client requests and billing issues with professionalism and urgency.
• Serve as a first-line escalation point for coordinators before matters reach the Supervisor.

Skills

Electronic billing

Leadership

Mentoring

Communication

Prioritization

Workflow improvement

Education

High School Diploma

Bachelor's Degree

Tools

Aderant

BillBlast

Excel

Outlook

Word

Job description

Sheppard, Mullin, Richter & Hampton, a global Am Law 50 firm, has an immediate opening for a driven, detail-oriented professional to serve as our next Senior E-Billing Lead. This is a step-up role designed for someone who has mastered the e-billing craft and is ready to take on ownership, mentorship, and initiative, without yet stepping into a full supervisor or manager seat.

The role will appeal equally to two profiles: an accomplished Senior E-Billing coordinator who has been waiting for the right runway to grow, and an experienced E-Billing leader looking for a high-impact contributor role with meaningful influence rather than a full management scope.

This position may be based in our Downtown Los Angeles, Century City, Orange County, Del Mar, San Diego, Silicon Valley, or San Francisco offices, and is offered on a remote arrangement. There is only one opening.

Job Summary

The Senior E-Billing Lead is a hands-on senior contributor who owns a portfolio of complex e-billing work, mentors a small group of E-Billing Coordinators, and partners closely with the E-Billing Supervisor on process, quality, and escalations. The role blends expert-level execution with leadership: you will still be in the systems every day, but you will also shape how the team works, help the E-Billing group grow professionally, and be a trusted point of escalation for attorneys, clients, and vendors.

The ideal candidate combines strong technical fluency across Aderant, BillBlast, and major e-billing vendor platforms with the judgment, communication, and initiative of someone ready to lead by example.

Essential Functions

• Perform quality control on e-billing submissions to ensure compliance and accuracy.
• Manage client onboarding, matter setup, timekeeper approvals, and budget monitoring.
• Generate and edit LEDES files to meet client specifications.
• Address and resolve urgent client requests and billing issues with professionalism and urgency.
• Serve as a first-line escalation point for coordinators before matters reach the Supervisor.

Required Qualifications

• 5+ years of electronic billing experience across major e-billing vendor platforms (Legal Tracker, CounselLink, Tymetrix 360, and comparable).
• 3+ years of billing experience using Aderant or comparable software.
• Demonstrated leadership experience, whether as a lead coordinator, mentor, or team resource.
• Experience with BillBlast and insurance-related e-billing.
• Strong organizational, communication, and follow-through skills.
• Excellent responsiveness and a proactive, ownership-driven mindset.
• Ability to manage multiple priorities and shifting deadlines in a fast-paced environment.

Preferred Qualifications

• Prior formal supervisory or team lead experience in a law firm or professional services environment.
• Experience contributing to process improvements, training programs, or SOP development.

Education

Required: High School Diploma

Preferred: Bachelor's Degree

Computer/Software Knowledge

• 3+ years of experience using Aderant
• 3+ years of experience using BillBlast
• 5+ years of experience with a range of e-billing vendor platforms
• Intermediate to advanced proficiency with Microsoft Excel, Outlook, and Word
• Advanced typing skills (60+ WPM)

Preferred

• Experience with NetDocs
• Intermediate to advanced 10-key
• Experience with Expert Image

Work Environment

• You will be based in one of our local Sheppard Mullin offices with the flexibility to work from home.
• You are required to come into the office on an as-needed basis.

Travel Requirements

• Minimal travel may be required for training or department or firm meetings.

California: The salary range for this position is $100,000 - $120,000 per year.

We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Sheppard is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, national or ethnic origin, ancestry, citizenship, age, marital status, protected medical condition, physical or mental disability, veteran status, or any other characteristics protected by law.