Location: open to Pasadena, Cerritos, or Irvine offices
Schedule: Full-Time | Open to Fully Onsite
Position Overview:
We are seeking an experienced E-Billing Coordinator to manage the full lifecycle of electronic billing processes. This role will focus heavily on submitting, tracking, and resolving e-bills through various client platforms, ensuring compliance and timely payment. The ideal candidate brings strong attention to detail, excellent communication skills, and hands‑on experience with high-volume e-billing environments.
Key Responsibilities:
- Manage the complete e‑billing cycle from invoice submission through client approval and payment tracking
- Submit invoices through multiple e‑billing platforms (such as Legal Tracker, TyMetrix 360, Collaborati, CounselLink, etc.)
- Review invoice data and formats (including LEDES) to ensure accuracy prior to submission and reduce rejections
- Monitor invoice status, identify rejections, and coordinate corrections or resubmissions as needed
- Handle appeals by working closely with internal teams to resolve billing issues and secure approvals
- Track invoice progress through client portals and follow up on delayed or stalled payments
- Maintain organized records of billing activity, client requirements, and submission timelines
- Assist with onboarding new clients or matters into e‑billing platforms as needed
- Partner with billing teams and internal stakeholders to ensure smooth and compliant billing processes
Qualifications:
- Minimum of 5 years of e‑billing experience, preferably within a law firm or professional services environment
- Strong experience working with multiple e‑billing platforms (Legal Tracker, TyMetrix, Collaborati, CounselLink, etc.)
- Familiarity with LEDES billing formats and common submission requirements
- Experience handling invoice rejections, troubleshooting issues, and managing appeals
- High level of accuracy and ability to manage deadlines in a high‑volume environment
- Strong communication skills and ability to collaborate with internal teams
- Advanced Excel skills (pivot tables, lookups, tracking/reporting)
Preferred Qualifications:
- Experience with Aderant (a plus, but not required)
- Background supporting high‑volume e‑billing portfolios
- Additional benefits include health benefits (medical, dental, and vision), Health Savings Account, Flexible Spending Account, Dependent Care, 401(k) match, profit sharing plan, and 16 vacation/sick days to start.
Employer/Veterans/Disabled
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers