Senior Dynamics 365 Platform Admin — Hybrid Minneapolis

Apogee Enterprises Inc; Chicago (IL); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision insurance

Life insurance

Disability insurance

401(k) with match

Employee stock purchase plan

Paid time off

Paid holidays

Tuition reimbursement

EAP

Wellness program

Training and career progression

Job summary

Apogee Services Inc. seeks a Senior Microsoft Dynamics 365 Platform Administrator to oversee day-to-day administration, security, and lifecycle management of the enterprise D365 platform.

You will work with business units, IT, partners, and MSPs to keep the environment stable and compliant. Initially supporting the Corporate D365 implementation, you will extend governance as new modules like Finance, Supply Chain, and Warehouse Management come online, ensuring release readiness and reliable

Qualifications

• 5+ years of experience supporting Microsoft Dynamics 365 or Microsoft Dynamics AX environments.
• Strong hands-on experience administering Dynamics 365 Finance & Operations.
• Experience managing D365 environments, security, users, roles, batch jobs, releases, and application lifecycle activities.
• Experience with Power Platform Admin Center and Dynamics Lifecycle Services (LCS).
• Understanding of Dynamics 365 role-based security.
• Experience troubleshooting D365 application and technical issues.
• Understanding of D365 integrations, APIs, Dataverse, and Microsoft Azure technologies.
• Experience working with Azure DevOps or similar development/release management tools.
• Understanding of enterprise change management and release management practices.
• Ability to work effectively with functional analysts, developers, integration teams, infrastructure/security teams, business users, and external partners.

Responsibilities

• Serve as the primary administrator for Microsoft Dynamics 365.
• Manage Development, Test/SIT, UAT, and Production environments.
• Manage environment configuration, refreshes, copies, backups, restores, and lifecycle activities.
• Administer D365 through Power Platform Admin Center and LCS.
• Monitor platform health, capacity, system performance, batch processing, and recurring jobs.
• Troubleshoot application and platform issues and coordinate with Microsoft or partners.
• Maintain platform configuration and technical documentation.
• Administer users, roles, duties, privileges, and security assignments.
• Support role-based access controls and least privilege standards.
• Coordinate D365 access with Microsoft Entra ID and enterprise identity processes.
• Assist with security troubleshooting and access-related incidents.
• Maintain documentation supporting security and audit requirements.
• Coordinate D365 releases, updates, patches, and deployments.
• Manage movement of solutions through environments.
• Support CI/CD processes.
• Coordinate release schedules with teams and partners.
• Validate environments after deployments and maintenance.
• Support One Version/service update planning and testing.
• Provide Level 2/3 technical support for D365.
• Troubleshoot configuration, environment, security, batch, workflow, integration, and performance issues.
• Escalate product issues to Microsoft and manage resolution.
• Coordinate with MSPs and partners for ongoing expertise.
• Identify recurring issues and opportunities to improve stability.

Skills

D365 Administration

Security governance

Release management

Cross-functional collaboration

Azure DevOps

LCS

Education

Bachelor's degree in IT or related field

Tools

Power Platform Admin Center

Dynamics Lifecycle Services (LCS)

Dataverse

Azure DevOps

CI/CD processes

Azure services

Job description

Apogee Services Inc. seeks a Senior Microsoft Dynamics 365 Platform Administrator to oversee day-to-day administration, security, and lifecycle management of the enterprise D365 platform.

You will work with business units, IT, partners, and MSPs to keep the environment stable and compliant. Initially supporting the Corporate D365 implementation, you will extend governance as new modules like Finance, Supply Chain, and Warehouse Management come online, ensuring release readiness and reliable