Senior Drop Installer & Field Mentor

Bristol Alliance of Companies

Hilo (AR)

On-site

USD 56,000 - 75,000

Full time

14 days+

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Job summary

Bristol Alliance of Companies in the United States is seeking a senior Drop Installer III to install, maintain, and troubleshoot aerial and underground drop connections from the network to customer premises. The role requires advanced technical expertise, the ability to mentor junior installers, and a strong commitment to safety and customer satisfaction.

You will work with diverse teams to ensure reliable service and regulatory compliance.

Qualifications

High school diploma or equivalent.
18 months to 2 years’ experience related experience.
Valid driver’s license.

Responsibilities

Install and maintain aerial and underground drop cables for residential and commercial customers.
Perform splicing, grounding, bonding, and signal testing on coaxial and fiber optic lines.
Troubleshoot and resolve service issues with minimal supervision.
Interpret and work from blueprints, technical specifications, and work orders.
Ensure installations comply with industry standards, codes, and safety regulations.
Utilize specialized tools and equipment, including signal level meters, OTDRs, and cable locators.
Document work completed via digital or paper job tickets.
Maintain and ensure proper inventory of installation materials and tools.
Serve as a field mentor to Drop Installer I and II team members.
Communicate professionally with customers to explain installation processes and answer service-related questions.
Respond to escalated service issues and assist with high-priority projects.