Senior Drone Programs & Deployments Lead

SHPE Houston; Scottsdale, Northern (AZ, KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary and 401k with EMP/​

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness programs

Emotional & Mental Wellness support

Learning & Development programs

Job summary

Axon is seeking a Professional Services Manager II for Axon Air to lead drone deployments for law enforcement, enterprise, and public safety agencies. You will serve as a trusted SME, guiding pre- and post-sale activities, ensuring FAA Part 107 compliance, and driving adoption of Axon Air solutions.

You will mentor team members, design deployment plans, and coordinate with stakeholders across North America.

Qualifications

• BS/BA or equivalent experience.
• 3-5+ years of professional services, technical deployment, or UAS program management experience.
• FAA Part 107 certification required (advanced certifications strongly preferred).
• Advanced expertise in UAS platforms (DJI, Skydio, SkyHero, Fotokite), detection systems (Dedrone), and drone management software (DroneSense).
• Experience with network infrastructure, data management, or SaaS integrations preferred.
• Strong project management, organizational, and consultative skills with proven ability to influence executive and technical stakeholders.

Responsibilities

• Engage with agency leaders and drone program managers during pre- and post-sale phases to design and enhance UAS programs.
• Conduct needs assessments, provide technical demonstrations, create deployment plans, and guide agencies through T&E engagements.
• Lead and manage large and/or complex program implementations, ensuring readiness and FAA Part 107 compliance.
• Serve as a primary technical point of contact for drone operations, system configurations, and SaaS integrations.
• Develop, schedule, and deliver advanced drone-related training programs for agencies.
• Mentor Axon Air PSMs and cross-functional partners.
• Use Smartsheets to define scope, track milestones, mitigate risks, and communicate status to stakeholders.
• Capture and communicate customer feedback to inform product roadmaps.
• Stay current with UAS technologies, FAA regulations, and emerging trends.

Skills

Program management

UAS deployments

Drone operations

Technical leadership

Customer facing

Training delivery

Education

BS/BA or equivalent

Tools

Smartsheets

DroneSense

DJI

Skydio

SkyHero

Dedrone

Job description

Axon is seeking a Professional Services Manager II for Axon Air to lead drone deployments for law enforcement, enterprise, and public safety agencies. You will serve as a trusted SME, guiding pre- and post-sale activities, ensuring FAA Part 107 compliance, and driving adoption of Axon Air solutions.

You will mentor team members, design deployment plans, and coordinate with stakeholders across North America.