Senior Drayage Operations Specialist

GET Logistics; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Commission Opportunities

Performance Bonus Opportunities

Paid Time Off (PTO)

401(k) Savings Plan

Health Insurance

Dental and Vision Insurance

Disability Insurance

Job summary

Get Logistics seeks a Senior Drayage Operations Specialist to enhance client and carrier relationships, ensuring efficient shipment movements in a remote work environment. The role demands strategic thinking and excellent problem-solving skills, focusing on operational excellence, cost reduction, and compliance with regulations.

Qualifications

• Experience with import/export drayage is preferred.
• Ability to support remote work arrangements.

Responsibilities

• Coordinate and manage scheduling, dispatch, and tracking of drayage shipments.
• Monitor and analyze dispatch operations to optimize routes.
• Ensure compliance with transportation laws and regulations.

Skills

Strategic Thinking

Problem Solving

Client Relationship Management

Communication

Job description

Job Type: Full-Time

Company: Get Logistics

Work Location: Remote - US

Get Logistics, a leading national drayage broker for BCOs and freight forwarders, is seeking a motivated and experienced individual for the position of Senior Drayage Operations Specialist. Your primary responsibility will be to develop and maintain strong business relationships with clients and carriers, ensuring the smooth movement of shipments throughout the supply chain.

At Get Logistics, we aim to provide transportation solutions that add value to our clients' supply chains. We foster a collaborative work environment where each team member has the resources and autonomy to excel. Our culture is centered on honesty, openness, continuous improvement, and efficiency. As a US Drayage Specialist, you will oversee daily operations of drayage clients’ needs, ensuring efficient container movements and compliance with all relevant regulations. This role requires strategic thinking, excellent problem-solving skills, and the ability to work independently in a fast-paced environment.

Key Job Responsibilities:

1. Coordinate and manage scheduling, dispatch, and tracking of drayage shipments from ports to warehouses, rail ramps, and final destinations.
2. Monitor and analyze dispatch operations to optimize routes and resource allocation.
3. Develop and maintain relationships with drivers, carriers, and port officials to ensure smooth operations.
4. Implement strategies to reduce costs and improve operational efficiency.
5. Ensure compliance with transportation laws, safety regulations, and company policies.
6. Resolve shipment issues such as delays, damages, and discrepancies promptly and effectively.
7. Lead, train, and support dispatch team members, fostering a positive work environment.
8. Stay informed about industry trends, technologies, and best practices in drayage and logistics management.
9. Manage client accounts and serve as the main contact for shipment-related matters.
10. Build and maintain strong relationships with clients to ensure long-term satisfaction.
11. Negotiate costs and value propositions to maximize profits.
12. Collaborate with the sales team to identify growth opportunities and address challenges.
13. Assist with special projects as needed.
14. Experience with import/export drayage and working at a steamship line, drayage carrier, or freight forwarder is preferred.
15. Ability to support remote work arrangements.

Compensation & Benefits:

• Salary
• Commission Opportunities
• Performance Bonus Opportunities
• Paid Time Off (PTO)
• 401(k) Savings Plan (Traditional & Roth)
• Annual Corporate Sponsored 401(k) Contributions
• Health Insurance - PPO & HMO plans through Blue Cross Blue Shield (majority employer-funded)
• Dental and Vision Insurance (employer-funded)
• Disability Insurance (short-term & long-term, fully funded)