Carrier Sales Specialist (Drayage)

RXO, Inc.; Northbrook (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement plan with up to 5% company match

Comprehensive insurance

Paid time off and holidays

Tuition reimbursement

Health Savings Account

Job summary

A transportation services provider in Northbrook, Illinois is seeking a Carrier Procurement Specialist to manage relationships with drayage carriers, oversee container lifecycles, and ensure compliance with drayage requirements. Applicants should have at least 1 year of procurement experience, with a preference for candidates who also have a Bachelor’s degree and experience in transportation. Benefits include competitive pay, generous paid time off, a comprehensive insurance package, and a 401(k) plan.

Qualifications

• 1 year of procurement experience required.
• Experience in drayage or intermodal transportation is a plus.
• Familiarity with port and rail operations preferred.

Responsibilities

• Build and maintain relationships with drayage carriers.
• Manage the container lifecycle from pickup to delivery.
• Coordinate pickup and delivery appointments efficiently.
• Research and develop new drayage carrier partnerships.

Skills

Negotiation

Container tracking

Sales or customer service

Judgment and discretion

Education

Bachelor’s degree or equivalent work experience

Job description

As a Specialist, Carrier Procurement – Drayage at RXO

Compensation: $45,000–$50,000 per year. The role also may be eligible for bonus or commission pay. Actual compensation may vary based on experience and skill set.

What Your Day-to-day Will Look Like

• Build and maintain strong relationships with core drayage carriers, negotiating and securing capacity for port and rail moves.
• Manage the container lifecycle from port/rail pickup through final delivery, ensuring timely and efficient execution.
• Maintain continuous communication with carriers, terminals, rails, and internal teams to ensure high‑quality freight movement.
• Proactively monitor and communicate updates on delays, port congestion, rail availability, equipment issues, or other service impacts.
• Coordinate pickup and delivery appointments, considering key factors such as port cut‑offs, free time, demurrage, detention, traffic, and terminal conditions.
• Ensure compliance with drayage‑specific requirements including chassis usage, container return timelines, and accessorial management (detention, demurrage, storage).
• Follow established procedures for high‑value shipments (HVS) and high‑risk cargo (HRC) to protect shipment integrity and uphold the RXO brand.
• Accurately maintain and update load and container details within RXO systems, ensuring visibility and data accuracy.
• Research and develop new drayage carrier partnerships, including cold outreach and onboarding.
• Track and validate carrier billing, including accessorial charges, to ensure accuracy and alignment with agreed terms.

At a Minimum, You’ll Need

• 1 year of procurement experience.

It’d Be Great If You Also Have

• Bachelor’s degree or equivalent related work or military experience.
• 1+ year of transportation experience, preferably in drayage or intermodal.
• 2+ years of sales or customer service experience.
• Familiarity with port and rail operations, including container tracking, chassis management, and accessorials.
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Our Benefits

• Competitive pay.
• Paid time off including up to 8 holidays, up to 2 floating Diversity Days, 13 days PTO for hourly, 15 days PTO for salaried, 40 hours bereavement leave, 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, and up to 40 hours prenatal care leave.
• 401(k) retirement plan with up to 5% company match.
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long‑term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
• Employee Assistance Program (EAP).
• Tuition reimbursement, adoption assistance.
• Tax‑advantaged accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account.
• Health Reimbursement Arrangement.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.