Senior Donor Center Technician — Plasma Operations & Training

Octapharma Plasma, Inc.; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Formal training

Health insurance

HSA

FSA

Tuition Reimbursement

EAP

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Cincinnati, OH seeks a Plasma Center Technician to determine donor eligibility, collect plasma, and process products while ensuring adherence to state and federal regulations. The role emphasizes outstanding donor service and strict safety practices.

You will operate automated plasmapheresis equipment, perform quality checks, maintain records, and collaborate with teams on continuous improvement. Training and teamwork are core elements of the position.

Qualifications

• High school diploma or equivalent (GED).
• Three (3) months' experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Deliver a high level of customer service and positive donor experience in alignment with company values and culture.
• Assess donor eligibility by conducting vitals, microhematocrit and total protein testing, and registration in accordance with SOPs.
• Monitor donor conditions during procedures to ensure safety, comfort, and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; troubleshoot alarms, respond to adverse events, and disconnect donors upon completion.
• Collect, process, and store plasma products and samples, including freezer organization, shipment preparation, and temperature monitoring, in compliance with SOPs and regulations.
• Maintain donor center equipment through routine and periodic quality control checks and manufacturer-recommended procedures.
• Uphold cleanliness and organization of work and storage areas, ensuring adequate supplies, safe handling of biohazardous waste, and adherence to First In, First Out (FIFO) inventory methods.
• Maintain accurate and complete recordkeeping, confidentiality, and reporting in compliance with SOPs and company policy.
• Mentor and train junior technicians as a Designated Trainer; partner with Quality Assurance on performance, Corrective and Preventive Action (CAPA) implementation, and continuous improvement initiatives.
• Oversee donor flow, including scheduling of lunches, breaks, and adherence to overall center schedules.
• Performs other duties as assigned.

Skills

Customer service

Regulatory compliance

Safety procedures

English proficiency

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. in Cincinnati, OH seeks a Plasma Center Technician to determine donor eligibility, collect plasma, and process products while ensuring adherence to state and federal regulations. The role emphasizes outstanding donor service and strict safety practices.

You will operate automated plasmapheresis equipment, perform quality checks, maintain records, and collaborate with teams on continuous improvement. Training and teamwork are core elements of the position.