Senior Documentation & Knowledge Lead

Point32Health; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid time off

Tuition program

Job summary

Point32Health is seeking a Senior Documentation Specialist to author and safeguard clear, accurate content and to lead knowledge management for multiple projects. You will edit, format, and ensure adherence to style guides, while guiding teams and partner departments to improve documentation practices.

This role includes facilitating meetings and providing leadership within the knowledge base. Ideal candidates have a Bachelor’s degree in English or related field and 3–5 years of technical

Qualifications

• Bachelor’s degree in English, communications or related field or equivalent work experience.
• 3–5 years of technical writing and documentation management experience in healthcare.
• Strong editing, formatting, and adherence to established style guides.
• Ability to lead meetings and coordinate with multiple teams.

Responsibilities

• Lead content creation and oversee knowledge management for projects.
• Edit documentation for accuracy and formatting to standards.
• Identify gaps and drive continuous improvement in documentation.
• Facilitate team and partner department meetings and provide coaching.

Skills

Technical writing

Documentation management

Editing

Stakeholder collaboration

Education

Bachelor’s degree in English/communications

Tools

Knowledge management system

Job description

Point32Health is seeking a Senior Documentation Specialist to author and safeguard clear, accurate content and to lead knowledge management for multiple projects. You will edit, format, and ensure adherence to style guides, while guiding teams and partner departments to improve documentation practices.

This role includes facilitating meetings and providing leadership within the knowledge base. Ideal candidates have a Bachelor’s degree in English or related field and 3–5 years of technical