Senior Dock Supervisor, Cross-Dock Leadership

Universal Logistics Holdings; Memphis (TN); On-site; USD 50,000 - 72,000; Full time

Job summary

Universal Logistics Holdings in Memphis, TN is seeking a motivated supervisor to oversee cross-dock operations, inbound and outbound freight, and daily shift activities.

You will lead a team of material handlers and dockworkers, monitor productivity and safety KPIs, and coordinate with Walmart transportation and yard management to ensure on-time departures.

The role emphasizes training, compliance with safety protocols, and accurate shift reporting.

Qualifications

• Bachelor’s or Associate’s degree preferred.
• Strong written and oral communication required.
• Proficiency in Microsoft Office.

Responsibilities

• Supervise inbound and outbound dock operations for cross-docking.
• Lead a team of material handlers, forklift operators, and dockworkers.
• Monitor labor productivity, accuracy rates, and trailer dwell times.
• Conduct daily pre-shift meetings to communicate expectations.
• Collaborate with Walmart transportation, yard management, and customer service teams.
• Ensure all equipment is operational and maintained.
• Enforce safety protocols and conduct safety audits.
• Train and mentor dock staff on procedures and goals.
• Prepare shift reports and performance data.

Skills

Communication skills

Microsoft Office

Problem solving

Multitasking

Education

Bachelor’s or Associate’s degree preferred

Tools

Microsoft Office

Job description

Universal Logistics Holdings in Memphis, TN is seeking a motivated supervisor to oversee cross-dock operations, inbound and outbound freight, and daily shift activities.

You will lead a team of material handlers and dockworkers, monitor productivity and safety KPIs, and coordinate with Walmart transportation and yard management to ensure on-time departures.

The role emphasizes training, compliance with safety protocols, and accurate shift reporting.