Lead Dock Supervisor - Cross-Dock & Team Growth

Universal Logistics Holdings, Inc.; Memphis, Northern (TN, KY); Hybrid; USD 48,000 - 62,000; Full time

Job summary

Universal Logistics Holdings, Inc. in Memphis, TN is seeking a Dock Supervisor to oversee all inbound and outbound dock operations for cross-docking. You will lead a team of dock staff and ensure safety, accuracy, and on-time departures.

The role requires 0–5 years of supervisory experience in warehousing or transportation, strong communication, and solid computer skills with Microsoft Office. Join a dynamic team with opportunities for growth and process improvement.

Qualifications

• Bachelor’s or Associate’s degree preferred.
• Effective oral and written communication skills.
• Strong computer skills, including knowledge of Microsoft Office.
• Problem solving and analytical skills.
• Strong work ethic.
• Ability to multitask.
• Competitive and career-oriented mindset.
• 0-5 years supervisory or management experience in a warehousing, distribution or transportation environment.

Responsibilities

• Supervise all inbound and outbound dock operations for cross-docking, including trailer unloading, freight scanning, sortation, and reloading.
• Lead a team of material handlers, forklift operators, and dockworkers.
• Monitor labor productivity, accuracy rates, and trailer dwell times to meet or exceed performance KPIs.
• Conduct daily pre-shift meetings to communicate expectations, safety updates, and workload forecasts.
• Collaborate with Walmart transportation, yard management, and customer service teams to ensure smooth flow of freight and timely departures.
• Ensure all equipment (pallet jacks, forklifts, RF scanners) is operational and properly maintained.
• Enforce safety protocols and conduct regular safety audits and incident investigations.
• Train and mentor dock staff on procedures, performance goals, and operational standards.
• Prepare shift reports, performance data, and other documentation as required

Skills

Communication skills

Problem solving

Analytical skills

Attention to detail

Multitasking

Leadership

Education

Bachelor’s or Associate’s degree

Tools

Microsoft Office

Job description

Universal Logistics Holdings, Inc. in Memphis, TN is seeking a Dock Supervisor to oversee all inbound and outbound dock operations for cross-docking. You will lead a team of dock staff and ensure safety, accuracy, and on-time departures.

The role requires 0–5 years of supervisory experience in warehousing or transportation, strong communication, and solid computer skills with Microsoft Office. Join a dynamic team with opportunities for growth and process improvement.