SR Dock Supervisor

Universal Logistics Holdings; Memphis (TN); On-site; USD 50,000 - 72,000; Full time

Job summary

Universal Logistics Holdings in Memphis, TN is seeking a motivated supervisor to oversee cross-dock operations, inbound and outbound freight, and daily shift activities.

You will lead a team of material handlers and dockworkers, monitor productivity and safety KPIs, and coordinate with Walmart transportation and yard management to ensure on-time departures.

The role emphasizes training, compliance with safety protocols, and accurate shift reporting.

Qualifications

• Bachelor’s or Associate’s degree preferred.
• Strong written and oral communication required.
• Proficiency in Microsoft Office.

Responsibilities

• Supervise inbound and outbound dock operations for cross-docking.
• Lead a team of material handlers, forklift operators, and dockworkers.
• Monitor labor productivity, accuracy rates, and trailer dwell times.
• Conduct daily pre-shift meetings to communicate expectations.
• Collaborate with Walmart transportation, yard management, and customer service teams.
• Ensure all equipment is operational and maintained.
• Enforce safety protocols and conduct safety audits.
• Train and mentor dock staff on procedures and goals.
• Prepare shift reports and performance data.

Skills

Communication skills

Microsoft Office

Problem solving

Multitasking

Education

Bachelor’s or Associate’s degree preferred

Tools

Microsoft Office

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC’s experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.

Our operation is based in Memphis, TN and supports Walmart through high-volume cross-dock operations. The facility manages both inbound and outbound freight, including trailer unloading, freight scanning, sortation, sequencing, and reloading to support on-time departures.

Responsibilities will include but not be limited to:

• Supervise all inbound and outbound dock operations for cross-docking, including trailer unloading, freight scanning, sortation, and reloading.
• Lead a team of material handlers, forklift operators, and dockworkers.
• Monitor labor productivity, accuracy rates, and trailer dwell times to meet or exceed performance KPIs.
• Conduct daily pre-shift meetings to communicate expectations, safety updates, and workload forecasts.
• Collaborate with Walmart transportation, yard management, and customer service teams to ensure smooth flow of freight and timely departures.
• Ensure all equipment (pallet jacks, forklifts, RF scanners) is operational and properly maintained.
• Enforce safety protocols and conduct regular safety audits and incident investigations.
• Train and mentor dock staff on procedures, performance goals, and operational standards.
• Prepare shift reports, performance data, and other documentation as required

The ideal candidate should possess the following:

• Bachelor’s or Associate’s degree preferred
• Effective oral and written communication skills
• Strong computer skills, including knowledge of Microsoft Office
• Problem solving and analytical skills, as well as a strong attention to detail
• Strong work ethic, ability to multitask
• A competitive and career-oriented mindset
• 0-5 years supervisory or management experience in a warehousing, distribution or transportation environment