Senior DMV & Title Operations Manager - Multi-State

Swickard Auto Group; Las Vegas (NV); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Paid time off and holidays

Employee vehicle purchase discounts

Job summary

Swickard Auto Group is seeking a DMV Manager to oversee daily DMV and title operations for a multi-store network from Las Vegas. You will lead a DMV team, set processes, ensure compliance, and resolve discrepancies impacting deal funding and guest experience.

Responsibilities include managing registrations, titles, liens, and out-of-state transfers, with a focus on accuracy and timely processing across jurisdictions. Strong supervisory and DMV knowledge required.

Qualifications

• 4+ years of automotive dealership DMV, title, registration, or related experience.
• Prior supervisory or management experience.
• Strong knowledge of dealership DMV, title, registration, lien, and vehicle transfer processes across multiple jurisdictions.
• Strong accounting fundamentals for DMV adjustment activity.
• Analytical and problem-solving skills for researching discrepancies.
• Ability to manage high-volume transactions with accuracy.

Responsibilities

• Oversee daily DMV and title operations across assigned dealerships—ensuring timely and accurate processing of vehicle registrations, titles, transfers, liens, and related documentation.
• Manage and develop the DMV team—establishing clear processes, performance expectations, and quality standards.
• Review DMV transactions and supporting documentation for accuracy, completeness, and compliance with applicable state and local requirements.
• Oversee DMV adjustments, corrections, and reconciliations—identifying discrepancies and coordinating appropriate corrections to deal and accounting records.
• Research and resolve title, registration, tax, fee, lien, and documentation issues in partnership with dealership personnel, customers, lenders, DMV agencies, and other external parties.
• Monitor pending and aging DMV transactions and establish appropriate follow-up to prevent delays, penalties, or unresolved transactions.
• Ensure proper handling and documentation of title work—electronic and paper titles, lien releases, duplicate titles, title corrections, and out-of-state transactions.
• Partner with Accounting, Sales, Finance & Insurance, Inventory, and dealership leadership to resolve transaction discrepancies and ensure accurate deal processing.
• Maintain appropriate controls over DMV documents, funds, fees, and records.
• Develop and maintain standardized DMV procedures and ensure consistent application across dealerships.
• Monitor regulatory and procedural changes affecting dealership DMV operations and communicate relevant requirements to leadership and the DMV team.
• Prepare and maintain reports related to DMV activity, outstanding transactions, adjustments, and compliance.
• Escalate significant discrepancies, compliance concerns, or unresolved transactions to appropriate leadership.

Skills

Automotive DMV experience

Supervisory experience

Attention to detail

Microsoft Office

Communication skills

Education

High School Diploma

Tools

DMV platforms

Dealership systems

Job description

Swickard Auto Group is seeking a DMV Manager to oversee daily DMV and title operations for a multi-store network from Las Vegas. You will lead a DMV team, set processes, ensure compliance, and resolve discrepancies impacting deal funding and guest experience.

Responsibilities include managing registrations, titles, liens, and out-of-state transfers, with a focus on accuracy and timely processing across jurisdictions. Strong supervisory and DMV knowledge required.