Senior DIY Auto Parts Specialist

Advance Auto Parts Inc.; Durham (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Durham, NC. The role requires expert knowledge of store systems, advanced automotive parts knowledge, and the ability to source from multiple channels for DIY customers.

Responsibilities include assisting customers in person and by phone, driving sales, and performing DIY services such as battery installation and wiper replacements. Strong communication and organizational skills are essential, with a focus on safety and accuracy.

Qualifications

• Experience in automotive parts sales or service environments.
• Strong knowledge of automotive systems and parts catalogs.
• Ability to read and interpret safety rules and maintenance instructions.
• Fluent in English; Spanish is a plus.

Responsibilities

• Facilitate selling experiences for DIY customers in person or over the phone.
• Aim to achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation and wiper replacements.
• Maintain high customer service standards and store appearance.
• Assist with inventory processes including cycle counts and back stock.

Skills

Customer service

Sales experience

Inventory management

Parts lookup

Diagnostics equipment

Education

ASE certification

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Durham, NC. The role requires expert knowledge of store systems, advanced automotive parts knowledge, and the ability to source from multiple channels for DIY customers.

Responsibilities include assisting customers in person and by phone, driving sales, and performing DIY services such as battery installation and wiper replacements. Strong communication and organizational skills are essential, with a focus on safety and accuracy.