Automotive Parts Pro - DIY Expert & Sales

Advance Auto Parts; Durham (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Advance Auto Parts in Durham, NC is seeking a Retail Parts Pro to provide expert parts knowledge, perform DIY services, and handle advanced store systems to meet sales goals. You will identify parts, source from multiple channels, and ensure top customer service and order accuracy.

Ideal candidates bring 3–5 years of automotive parts experience, a valid driver's license, and strong proficiency with Microsoft Word and Excel; ASE certification is preferred but not required.

Qualifications

• Strong customer service and sales skills to meet goals.
• Solid knowledge of automotive parts and systems.
• Familiarity with store inventory processes and organization.
• Proficient with POS and parts lookup systems.
• Able to read safety rules and manuals and follow procedures.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.

Skills

Customer service

Sales

Parts lookup

ASE P2 certification

Store inventory

Communication

Tools

POS systems

Inventory systems

Parts lookup systems

Job description

Advance Auto Parts in Durham, NC is seeking a Retail Parts Pro to provide expert parts knowledge, perform DIY services, and handle advanced store systems to meet sales goals. You will identify parts, source from multiple channels, and ensure top customer service and order accuracy.

Ideal candidates bring 3–5 years of automotive parts experience, a valid driver's license, and strong proficiency with Microsoft Word and Excel; ASE certification is preferred but not required.