Senior Dispatch & Logistics Lead (Field Ops)

SouthernCarlson; Tucker (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) with Company Match

Paid Time Off and Holidays

Job summary

SouthernCarlson is seeking a Dispatch Manager in Tucker, GA to lead all dispatch and transportation operations. You will schedule vendor deliveries and customer shipments using our fleet, while driving efficiency, compliance, and cost control.

The role requires a professional with a background in logistics and a history of supervisory experience, capable of strategic decision-making under time constraints. Competitive salary with bonus and comprehensive benefits are provided.

Qualifications

• 3 years of experience in logistics, transportation management, or dispatch operations.
• Dispatch supervision or leadership experience.
• Strong organizational, communication, and problem-solving skills.
• Proven ability to manage logistics or fleet operations.
• Ability to make independent, strategic decisions under time constraints.
• Knowledge of DOT regulations and routing systems.
• Analytical mindset with ability to interpret performance data.
• Ability to lift up to 50 lbs occasionally.
• Strong written and verbal communication and conflict resolution skills.
• Ability to establish and maintain effective working relationships.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Lead and manage dispatch and transportation functions, including scheduling deliveries with company fleet resources.
• Implement dispatch procedures and policies to improve route efficiency and on-time delivery.
• Exercise discretion in planning driver assignments and prioritizing routes.
• Oversee DOT compliance programs across fleet and drivers.
• Manage and evaluate driver performance including training and corrective action.
• Resolve escalated customer or vendor issues balancing satisfaction and policy.
• Collaborate with operations and leadership to forecast delivery needs and allocate resources.
• Follow all safety policies including proper PPE use.
• Perform other duties as assigned.

Skills

Leadership

Logistics

Transportation management

Dispatch operations

DOT regulations

Education

Bachelor’s degree in Business Administration or related field

Job description

SouthernCarlson is seeking a Dispatch Manager in Tucker, GA to lead all dispatch and transportation operations. You will schedule vendor deliveries and customer shipments using our fleet, while driving efficiency, compliance, and cost control.

The role requires a professional with a background in logistics and a history of supervisory experience, capable of strategic decision-making under time constraints. Competitive salary with bonus and comprehensive benefits are provided.