Senior Disability Claims Manager - Remote

Aflac, Incorporated; Nebraska; Remote; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) plan

Paid holidays & PTO

Zusammenfassung

Aflac, Incorporated is seeking a remote Long-Term Disability Claims Examiner. You will be responsible for making timely, accurate decisions on complex LTD claims and documenting outcomes in our claims system, while upholding regulatory standards and exceptional customer service.

You will collaborate with internal partners, mentor teammates, and contribute to ongoing process improvements in a supportive, ethics-driven environment.

Qualifikationen

• 5+ years of LTD industry claims experience.
• Proficiency in STD/LTD and related regulations.
• Equivalent combination of education and experience may apply.

Aufgaben

• Make timely, accurate LTD claim decisions on moderately to highly complex claims.
• Document all actions in the claims system and follow regulatory standards.
• Maintain empathetic, high-quality customer service throughout interactions.
• Collaborate with internal partners to support team goals and integrity.
• Mentor new team members and participate in team initiatives.
• Perform other related duties as required.

Kenntnisse

Disability claims management

Medical terminology understanding

Attention to detail

Customer service

MS Office Proficiency

Ausbildung

High School Diploma or equivalent

Bachelor's Degree in Business or healthcare field

Tools

MS Office Suite

Jobbeschreibung

Aflac, Incorporated is seeking a remote Long-Term Disability Claims Examiner. You will be responsible for making timely, accurate decisions on complex LTD claims and documenting outcomes in our claims system, while upholding regulatory standards and exceptional customer service.

You will collaborate with internal partners, mentor teammates, and contribute to ongoing process improvements in a supportive, ethics-driven environment.