Remote Senior LTD Claims Manager

AFLAC, INCORPORATED.; Windsor (CT); Remote; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Prescription drug coverage

401(k) plan

Annual bonuses

Stock purchase opportunity

11 paid holidays

Up to 20 days PTO

Sick leave (where applicable)

Zusammenfassung

Aflac, Incorporated in Windsor, CT, is seeking a Sr LTD Case Manager who can work remotely from the continental US. The role requires strong LTD claims expertise, excellent customer service, and independent decision-making to handle complex cases.

Salary ranges from $65,000 to $85,000 with comprehensive benefits. The role emphasizes integrity, multi-tasking, and adherence to regulatory standards while supporting diverse populations and organizational goals.

Qualifikationen

• 5+ years LTD claims experience required
• Strong understanding of disability claims management concepts
• Ability to handle confidential information and meet deadlines

Aufgaben

• Make timely, accurate LTD claim decisions on moderately to highly complex cases
• Document claims activity and maintain regulatory compliance
• Maintain superior customer service and empathetic communication
• Collaborate with internal partners to foster teamwork and integrity
• Mentor and coach new team members
• Perform other related duties as required

Kenntnisse

Disability claims management

Medical terminology

Independent decision making

Meet deadlines

Handling confidential information

Microsoft Office

Customer service

Multi-tasking

Attention to detail

Work independently

Ausbildung

High School Diploma or equivalent

5+ years LTD industry claims experience

Proficiency in STD, LTD or Account Management regulations

Bachelor's Degree in Business or healthcare

4+ years in disability management claims

Jobbeschreibung

Aflac, Incorporated in Windsor, CT, is seeking a Sr LTD Case Manager who can work remotely from the continental US. The role requires strong LTD claims expertise, excellent customer service, and independent decision-making to handle complex cases.

Salary ranges from $65,000 to $85,000 with comprehensive benefits. The role emphasizes integrity, multi-tasking, and adherence to regulatory standards while supporting diverse populations and organizational goals.