Senior Director, Technology Infrastructure & Reliability

Blue Shield of CA; Chicago (IL); Hybrid; USD 200,000 - 320,000; Full time

Job summary

Blue Shield of California partners with Stellarus to appoint a Sr. Director, Technology, Infrastructure & Stabilization, reporting to the CIO.

This role leads engineering delivery, platform operations, and technology services to drive reliability, security, and performance. You will oversee multiple engineering teams, set technical strategy, and collaborate with Product, Architecture, Security, and business stakeholders to deliver measurable business outcomes.

Qualifications

• Bachelor's degree or equivalent with 4+ years relevant experience.
• 12+ years in software engineering, tech operations, or related roles.
• 6+ years people management experience with direct reports.
• Proven track record delivering production systems end-to-end.
• Experience stabilizing and modernizing legacy systems.
• Strong understanding of cloud-native architectures, CI/CD, observability, and reliability.
• Ability to lead cross-functional execution with Product, Architecture, Security, Platform.
• Experience in regulated environments preferred.

Responsibilities

• Oversee technology strategy, engineering, and operations to support business goals.
• Lead engineering managers and cross-functional teams responsible for delivery and reliability.
• Drive modernization, operational maturity, and risk management across platforms.
• Partner with Product, Architecture, Security, and business leaders to improve execution.
• Translate complex technical concepts for senior stakeholders and drive results.

Skills

Engineering leadership

Cloud-native architectures

CI/CD practices

Platform reliability

Production systems management

Cross-functional collaboration

Security & risk management

Stakeholder communication

Change management

Education

Bachelor's degree in Computer Science or related field

Master's degree in Computer Science, Engineering, Information Systems, or related field

Job description

Blue Shield of California partners with Stellarus to appoint a Sr. Director, Technology, Infrastructure & Stabilization, reporting to the CIO.

This role leads engineering delivery, platform operations, and technology services to drive reliability, security, and performance. You will oversee multiple engineering teams, set technical strategy, and collaborate with Product, Architecture, Security, and business stakeholders to deliver measurable business outcomes.