Senior Director, Strategic Partnerships — Public Transit

Via; United States; On-site; USD 112,000 - 141,000; Full time

Benefits offered by this job

100% company-paid premiums

Group RRSP & DPSP with company match

Parental leave

Wellness benefits

PTO 20 days + holidays

Job summary

Via is seeking a Director of Strategic Partnerships to lead high-value partner relationships with city and agency leadership. You will translate community needs into revenue opportunities, drive service expansions, and guide growth using performance data.

You will own negotiations, influence product roadmaps, and collaborate across teams to expand each partner's service size and scope, with a focus on long-term strategic outcomes.

Qualifications

• 10+ years of client-facing experience with senior-level relationships.
• Fluency in French and English for frequent client interaction.
• Data-driven decision making and comfort with complex datasets.
• Entrepreneurial relationship builder who navigates politically sensitive situations.

Responsibilities

• Own a portfolio of complex, high-value partner relationships and serve as primary contact for executive city and agency leadership.
• Act as trusted advisor translating partner needs into revenue opportunities and drive service outcomes.
• Build deep, long-term relationships with partners and spot opportunities for service growth and revenue.
• Use service performance data to guide the strategic direction for each partnership.
• Lead multi-year, complex contract renewals and service expansions with executive stakeholders to grow revenue.
• Champion new products internally and influence Via's roadmap to expand service size and scope.

Skills

Strategic account management

Client-facing leadership

French and English fluency

Job description

Via is seeking a Director of Strategic Partnerships to lead high-value partner relationships with city and agency leadership. You will translate community needs into revenue opportunities, drive service expansions, and guide growth using performance data.

You will own negotiations, influence product roadmaps, and collaborate across teams to expand each partner's service size and scope, with a focus on long-term strategic outcomes.