Director of Renewals & Revenue Growth

Automation Anywhere; San Jose (CA); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Automation Anywhere is seeking a commercially savvy Director of Sales Renewals. This hybrid role in San Jose will lead a renewals team, strengthen executive partnerships, and drive expansion opportunities across a global customer base.

You will partner with Sales, Customer Success, Finance, Legal, and Product to transform renewals into a strategic growth engine. You will report to the VP, Customer Retention and be responsible for renewal performance, risk identification, playbook development,

Qualifications

• 8+ years of B2B SaaS sales, renewals, account management, customer success, or retention with ownership of enterprise renewals.
• 3+ years of people leadership, ideally leading renewal or commercial teams.
• Proven track record in recurring revenue metrics such as GRR, NRR, renewal rate and expansion.
• Experience with complex enterprise negotiations and executive-level conversations.
• Strong SaaS financial and commercial acumen with ARR portfolio management.

Responsibilities

• Own renewal performance including bookings, retention, on-time renewals, forecasts, and pipeline health.
• Lead, coach, and develop renewal professionals; set standards and rhythms.
• Build renewal strategies for enterprise accounts and multi-year agreements; identify risks.
• Create a structured renewal motion to improve predictability and reduce risk.
• Partner with Account Executives and Customer Success to align outcomes with renewal strategy.
• Identify expansion, cross-sell, and upsell opportunities during renewal cycles.
• Drive weekly/quarterly forecasting; communicate risk, upside, blockers, and actions.
• Lead complex negotiations with pricing, terms, procurement, and finance while protecting relationships.
• Use health signals to identify churn risk early and trigger interventions.
• Standardize playbooks, dashboards, and tooling to scale renewals operations.
• Surface churn themes to Product/Sales/CS to address root causes.

Skills

8+ years B2B SaaS renewals

People leadership

Enterprise negotiations

Cross-functional collaboration

Forecasting & analytics

Job description

Automation Anywhere is seeking a commercially savvy Director of Sales Renewals. This hybrid role in San Jose will lead a renewals team, strengthen executive partnerships, and drive expansion opportunities across a global customer base.

You will partner with Sales, Customer Success, Finance, Legal, and Product to transform renewals into a strategic growth engine. You will report to the VP, Customer Retention and be responsible for renewal performance, risk identification, playbook development,