Senior Director, Product Creative Direction (Fully Remote)

ServiceNow; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

ServiceNow is seeking a leader to define and champion a differentiated visual direction for its product portfolio, aligning brand, customer needs, and the dynamic relationship between people and AI. The role leads AI-enabled creative exploration, prototyping, and asset creation, guiding the shift from experimentation to repeatable, scalable practice.

Collaboration with Design Systems, Product Design, Engineering, and Accessibility will translate the visual language into shipped, cohesive

Responsibilities

• Define and champion a differentiated visual direction for the product portfolio, grounded in brand, customer needs, and the evolving relationship between people and AI.
• Lead the strategy for AI-enabled creative exploration, prototyping, and asset creation, moving from experimentation to repeatable practice.
• Partner with Design Systems, Product Design, Engineering, and Accessibility to translate the visual language into scalable systems and shipped products.

Job description

• Define and champion a differentiated visual direction for the product portfolio, grounded in brand, customer needs, and the evolving relationship between people and AI.
• Lead the strategy for AI-enabled creative exploration, prototyping, and asset creation, moving from experimentation to repeatable practice.
• Partner with Design Systems, Product Design, Engineering, and Accessibility to translate the visual language into scalable systems and shipped products.