Senior Director, Precision Engagement & Orchestration

Sanofi; United States; On-site; USD 206,000 - 298,000; Full time

Job summary

Sanofi in Cambridge, MA is seeking a Sr Director to lead North America Precision Engagement and Orchestration. You will shape strategy across customer signals, AI, and MarTech to drive precise, personalized engagement at scale.

You\'ll build and lead a high-performing team of Directors, partner with Digital, Analytics, Brand, and Field, and ensure delivery of scalable use cases while advancing omnichannel excellence in commercial operations.

Qualifications

• Bachelor's degree in business, marketing, technology, analytics, or equivalent.
• 12+ years of experience in commercial, omnichannel, digital, analytics, or related functions.
• Proven ability to own and govern complex customer engagement roadmaps.
• Strong executive communication and cross-functional influencing skills.

Responsibilities

• Define and lead NA Precision Engagement strategy and roadmap.
• Oversee use-case orchestration and audience standards.
• Ensure alignment across Digital, Analytics, Brand, and Ops.
• Lead a high-performing team of Directors.
• Drive AI, analytics, and automation in engagement models.

Skills

Executive communication

Cross-functional leadership

Strategy development

Team leadership

Omnichannel marketing

AI/Analytics awareness

Education

Bachelor's degree

Tools

CRM

Marketing automation

AI platforms

Job description

Sanofi in Cambridge, MA is seeking a Sr Director to lead North America Precision Engagement and Orchestration. You will shape strategy across customer signals, AI, and MarTech to drive precise, personalized engagement at scale.

You\'ll build and lead a high-performing team of Directors, partner with Digital, Analytics, Brand, and Field, and ensure delivery of scalable use cases while advancing omnichannel excellence in commercial operations.