Senior Director, Practice Analytics & Insights

RCM Healthcare Services; New York (NY); Hybrid; USD 145,000 - 175,000; Full time

Job summary

RCM Healthcare Services is seeking a Director of Practice Analytics in Manhattan with 40 hours per week in a hybrid setting. The role leads analytics initiatives across clinical, operational, and financial data to improve access, performance, and sustainable care delivery.

You will partner with executives and clinicians to translate complex data into actionable insights, oversee dashboard development, and drive forecasting for staffing and service demand while ensuring HIPAA compliance and

Qualifications

• Master’s Degree in Public Health, Health Administration, Health Informatics, Data Analytics, Business, or a closely related field
• Clinical background with advanced degree and/or licensure (MD, DO, NP, PA, RN, LCSW, or equivalent)

Responsibilities

• Lead the development and oversight of clinical, operational, and provider productivity dashboards while analyzing key performance metrics (access, utilization, visit volume, continuity of care, no-show rates)
• Develop short- and long-term forecasts related to staffing, service demand, revenue, and capacity planning
• Provide strategic decision support to leadership through data analysis, workflow optimization, patient flow initiatives, and outcomes measurement
• Collaborate with IT and operations teams to enhance analytics platforms, reporting tools, data governance, and HIPAA compliance standards
• Supervise and mentor analytics staff, foster collaboration, and support data literacy and organizational performance improvement initiatives

Skills

Analytics dashboards

SQL

Excel

Tableau/Power BI

EHR reporting

Education

Master’s degree in public health/health informatics/health administration/data analytics or related

Tools

EPIC EHR

Job description

RCM Healthcare Services is seeking a Director of Practice Analytics in Manhattan with 40 hours per week in a hybrid setting. The role leads analytics initiatives across clinical, operational, and financial data to improve access, performance, and sustainable care delivery.

You will partner with executives and clinicians to translate complex data into actionable insights, oversee dashboard development, and drive forecasting for staffing and service demand while ensuring HIPAA compliance and