Director of Practice Management and Analytics – Hybrid (Manhattan)

RCM Healthcare Services; New York (NY); Hybrid; USD 145,000 - 175,000; Full time

Job summary

RCM Healthcare Services is seeking a Director of Practice Analytics in Manhattan with 40 hours per week in a hybrid setting. The role leads analytics initiatives across clinical, operational, and financial data to improve access, performance, and sustainable care delivery.

You will partner with executives and clinicians to translate complex data into actionable insights, oversee dashboard development, and drive forecasting for staffing and service demand while ensuring HIPAA compliance and

Qualifications

• Master’s Degree in Public Health, Health Administration, Health Informatics, Data Analytics, Business, or a closely related field
• Clinical background with advanced degree and/or licensure (MD, DO, NP, PA, RN, LCSW, or equivalent)

Responsibilities

• Lead the development and oversight of clinical, operational, and provider productivity dashboards while analyzing key performance metrics (access, utilization, visit volume, continuity of care, no-show rates)
• Develop short- and long-term forecasts related to staffing, service demand, revenue, and capacity planning
• Provide strategic decision support to leadership through data analysis, workflow optimization, patient flow initiatives, and outcomes measurement
• Collaborate with IT and operations teams to enhance analytics platforms, reporting tools, data governance, and HIPAA compliance standards
• Supervise and mentor analytics staff, foster collaboration, and support data literacy and organizational performance improvement initiatives

Skills

Analytics dashboards

SQL

Excel

Tableau/Power BI

EHR reporting

Education

Master’s degree in public health/health informatics/health administration/data analytics or related

Tools

EPIC EHR

Job description

Job Title

Director of Practice Analytics

Compensation

Salary Range: $145,000 – $175,000 per year

Location

Manhattan, NY - Hybrid

Position Summary

As the Director of Practice Analytics, you will provide strategic and operational leadership for data-driven practice management, performance improvement, and forecasting initiatives across a large community health center. This role is responsible for leveraging clinical, operational, and financial data to support high-quality, sustainable care delivery. You will partner closely with executive, clinical, operational, and finance leaders to translate complex data into actionable insights that improve access, optimize performance, and support informed decision-making.

Responsibilities

Schedule / Shift

• Shift details: Day Shift
• Hours per week: 40
• Contract length (if applicable): Direct Hire

Key Duties

• Lead the development and oversight of clinical, operational, and provider productivity dashboards while analyzing key performance metrics, including access, utilization, visit volume, continuity of care, and no-show rates
• Develop short- and long-term forecasts related to staffing, service demand, revenue, and operational capacity planning
• Provide strategic decision support to leadership through data analysis, workflow optimization, patient flow initiatives, and outcomes measurement
• Collaborate with IT and operational teams to enhance analytics platforms, reporting tools, data governance practices, and HIPAA compliance standards
• Supervise and mentor analytics staff, foster a collaborative culture, and support data literacy and organizational performance improvement initiatives

Requirements

Education

• Required: Master’s Degree in Public Health, Health Administration, Health Informatics, Data Analytics, Business, or a closely related field
• Preferred (if applicable): Clinical background with advanced degree and/or licensure (MD, DO, NP, PA, RN, LCSW, or equivalent)

Licenses & Certifications

• Required: N/A
• Additional certifications (if applicable): Clinical licensure preferred

Skills

• Advanced healthcare analytics experience involving clinical, operational, and financial datasets
• Strong proficiency with SQL, Microsoft Excel, Tableau, Power BI, or similar analytics platforms
• Experience with EHR systems and practice management reporting, with EPIC experience strongly preferred
• Excellent leadership, forecasting, communication, and strategic decision-support capabilities

About Us

RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences. With more than 50 years of staffing experience, our team understands the environments you’re stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We’re committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being. RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience.

Equal Employment Opportunity & Reasonable Accommodation

RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs.

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