Senior Director, Patient Access & Operations

Guthrie; City of Binghamton (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Guthrie Medical Group is seeking an experienced Project Manager to lead patient access initiatives. Under the VP, Service Line Integration & Development, the role focuses on operations and scheduling, advising leadership on workflow improvements that enhance quality, safety, access, and growth.

Responsibilities include developing and operationalizing access strategy, facilitating the Access Steering Committee, reporting metrics, standardizing processes, and collaborating with Revenue Cycle

Qualifications

• 2 years' experience in project management.
• Bachelor's and/or Master's degree in Health Care Administration, Business Administration, or other relevant field preferred.
• Experience in relevant field will be considered in lieu of degree.

Responsibilities

• Assist with developing and operationalizing patient access strategy and goals. Responsible for execution and goal achievement.
• Responsible for facilitating all aspects of the Access Steering Committee. Conducts regular meetings, assists with team coordination, clearly identified tasks, monitoring and documenting progress toward goals, escalating barriers to achievement.
• Responsible for metrics reporting and distribution to key stakeholders
• Works with other administrative staff to develop systems which standardize work processes as it relates to patient access functions.
• Acts as a resource for Guthrie Medical Group operational leaders.
• Where appropriate, analyzes work processes and procedures and implements changes to improve workflow and efficiency. Supports such changes with both data and analysis.
• Recommends improvements in physical plan, including renovations/construction and routine maintenance, to improve both workflow and satisfaction.
• This position works closely with Patient Access leaders on the Revenue Cycle team to ensure alignment and system integration
• This position may also have direct operational responsibilities for departments as assigned by the SVP COO Guthrie Medical Group.
• Performs other job-related duties as requested.
• Translate organizational goals into a clear direction and help prioritize resources for the staff.

Skills

Project management

Education

Bachelor's degree

Master's degree

Job description

Guthrie Medical Group is seeking an experienced Project Manager to lead patient access initiatives. Under the VP, Service Line Integration & Development, the role focuses on operations and scheduling, advising leadership on workflow improvements that enhance quality, safety, access, and growth.

Responsibilities include developing and operationalizing access strategy, facilitating the Access Steering Committee, reporting metrics, standardizing processes, and collaborating with Revenue Cycle