Sr. Director, Hematology/Oncology Service Line- Administration - Full Time

Guthrie; Sayre (Bradford County); On-site; USD 90,000 - 130,000; Full time

Job summary

Guthrie Medical Group seeks a skilled professional to drive patient access operations and scheduling under the VP guidance. The role focuses on operational excellence, workflow optimization, and leadership alignment with Guthrie’s mission and values.

Responsibilities include steering committee oversight, metrics reporting, and resource allocation to meet access goals while maintaining financial integrity of the organization.

Qualifications

• 2 years' experience in project management.
• Bachelor's and/or Master's preferred; field experience considered.
• Experience improving patient access workflows and metrics.

Responsibilities

• Assist developing and operationalizing patient access strategy and goals; execute them.
• Facilitate Access Steering Committee meetings and coordinate tasks.
• Report metrics to key stakeholders.
• Develop systems standardizing patient access processes with admin staff.
• Serve as resource for Guthrie Medical Group operations leaders.
• Analyze and improve workflows with data support.
• Recommend improvements to the physical plan for workflow/satisfaction.
• Coordinate with Revenue Cycle on system integration.
• Possibly oversee departments as assigned by SVP COO Guthrie Medical Group.
• Perform other duties; translate goals into staff direction and prioritize resources.
• Translate organizational goals into clear direction and priorities.

Skills

Patient access

Project management

Workflow improvement

Data analysis

Resource allocation

Education

Bachelor's degree

Master's degree

Job description

Position Summary:

Under the direction of the VP, Service Line Integration & Development, this position will be responsible for patient access management for Guthrie Medical Group operations. This position primary focus is on operations, and scheduling. Advises leadership on opportunities for improved workflow in quality, safety and access and growth consistent with the mission, vision, and values of Guthrie Medical Group. Effectively allocates resources to implement the vision, mission goals and objectives of the organization in the form of high quality, customer services while maintaining the financial integrity of the organization.

Education, License & Cert:

Bachelor's and / or Master's degree in Health Care Administration, Business Administration, or other relevant field preferred. Experience in relevant field will be considered in lieu of degree.

Experience:

2 years' experience in project management required.

Essential Functions:

1. 1. Assists with developing and operationalizing patient access strategy and goals. Responsible for execution and goal achievement.
2. 2. Responsible for facilitating all aspects of the Access Steering Committee. Conducts regular meetings, assists with team coordination, clearly identified tasks, monitoring and documenting progress toward goals, escalating barriers to achievement.
3. 3. Responsible for metrics reporting and distribution to key stakeholders
4. 4. Works with other administrative staff to develop systems which standardize work processes as it relates to patient access functions.
5. 5. Acts as a resource for Guthrie Medical Group operational leaders.
6. 6. Where appropriate, analyzes work processes and procedures and implements changes to improve workflow and efficiency. Supports such changes with both data and analysis.
7. 7. Recommends improvements in physical plan, including renovations/construction and routine maintenance, to improve both workflow and satisfaction.
8. 8. This position works closely with Patient Access leaders on the Revenue Cycle team to ensure alignment and system integration
9. 9. This position may also have direct operational responsibilities for departments as assigned by the SVP COO Guthrie Medical Group.
10. 10. Performs other job-related duties as requested.
11. 11. Translate organizational goals into a clear direction and help prioritize resources for the staff.