Senior Director of Veteran Services & Middlesex Programs

Columbus House; Middletown (CT); On-site; USD 82,000 - 84,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401 K retirement plan with employer-m

Paid time off

10 paid holidays

Job summary

Columbus House is seeking a Director of Veteran Services and Middlesex Emergency in Middletown, CT. The role leads Middlesex and Veteran Services, overseeing programs such as MSW Shelter and related housing supports.

You will mentor managers, supervise staff, manage budgets, and collaborate with the Chief Program Officer to drive program outcomes. The position requires a Bachelor's degree and at least five years in social services, with strong knowledge of trauma-informed care, Harm Reduction,

Qualifications

• Bachelor’s Degree required and a minimum of five years relevant work experience in a social service, mental health, or substance abuse agency.
• Demonstrated ability to manage, motivate, teach/mentor and supervise managers and/or direct service staff.
• Passion for mission and purpose-driven organization and an ability to communicate this passion to others.
• Knowledge of Motivational Interviewing, Person-Centered-Planning, Harm Reduction, Trauma Informed and Housing First philosophies and models.
• Must be intimately familiar with and possess a comprehensive working knowledge of all aspects of employment, employment resources, entitlement programs, vocational and career development programs and all related activities that lead to earning income.
• Comprehensive working knowledge of all aspects of the delivery of trauma-informed case management and crisis intervention services for the homeless population as well as knowledge of the mental health, substance abuse and related treatment networks, local housing options and relevant vocational/entitlement programs
• Computer and data management literate
• Strong relationship builder with the ability to find common ground, build consensus and strengthen collaboration among diverse stakeholders.
• Familiarity with policies and procedures around cultural competency and confidentiality
• Best practice knowledge specific to Motivational Interviewing, Harm Reduction strategies and Housing First
• Demonstrated commitment to the values of diversity, inclusiveness and empowerment and emotional intelligence.
• Valid drivers’ license with a good driving history and daily access to an automobile

Responsibilities

• Coordinate with the Chief Program Officer to develop and manage Middlesex and Veteran Services programs.
• Directly supervise three managers and one coordinator providing skill development and guidance.
• Deploy and monitor program budgets and resources toward organizational goals with regular feedback.
• Create and support a high performing culture in the department aligned with core values.
• Establish annual departmental and manager goals and track results and accountability.
• Participate in the budget development process and maintain fiscal responsibility.
• Represent Middlesex and Veteran Services programs on relevant committees and task forces.
• Monitor emerging needs of key stakeholders (funders), clients, and employees.
• Oversee coordination, integration, and delivery of all programs, contracts, and related services specific to the Middlesex and Veteran Services programs.
• Provide data and participate in responding to government and foundation requests for information; coordinate planning for model program designs in response to RFPs and RFQs.
• Ensure the delivery of qualitative and quantitative goals and outcomes of programs and services.
• Coordinate and analyze the appropriate data to inform the programmatic and operational decision-making process.
• Determine staffing plans to achieve program goals and participate in hiring decisions for new program staff.
• Deepen existing and/or create new performance and outcome measures that address efficiency, effectiveness and quality assurance demands.
• Analyze and assess programs based on data collected and implement corrective measures as required.
• Other related duties as assigned.

Skills

Staff supervision

Motivational Interviewing

Trauma-informed care

Data management

Relationship building

Budget management

Leadership

Confidentiality policies

Education

Bachelor’s Degree

Job description

Columbus House is seeking a Director of Veteran Services and Middlesex Emergency in Middletown, CT. The role leads Middlesex and Veteran Services, overseeing programs such as MSW Shelter and related housing supports.

You will mentor managers, supervise staff, manage budgets, and collaborate with the Chief Program Officer to drive program outcomes. The position requires a Bachelor's degree and at least five years in social services, with strong knowledge of trauma-informed care, Harm Reduction,