Senior Director of Operations

Premier Sotheby's International Realty; Naples (FL); On-site; USD 120,000 - 190,000; Full time

Job summary

Premier Sotheby’s International Realty seeks an experienced real estate operations leader to support its luxury brokerage across Florida and North Carolina. The Senior Director of Operations reports to the President and CEO and collaborates with managing brokers, office admins and department leaders to drive day-to-day operations, implement initiatives and provide performance insights.

In this role you will develop reporting on market conditions and trends, manage leases and policies, and

Qualifications

• Experience in residential real estate brokerage operations.
• Active Florida real estate license preferred.
• Strong analytical skills with reporting and market data.
• Ability to develop and implement company-wide initiatives.
• Excellent communication with senior leadership and brokers.

Responsibilities

• Work with President/CEO and leadership to support operations of sales offices and departments.
• Serve as liaison between sales offices and home-office departments (Accounting, HR, IT, Marketing, Relocation, Growth, Advisor Engagement, New Development, Rentals, Trusted Partners).
• Evaluate existing practices and identify opportunities to improve efficiency and support.
• Plan and execute initiatives, address issues to completion.
• Develop and maintain reporting on performance, market conditions, sales trends and activity.
• Maintain and manage office lease records, renewals and related matters.
• Support growth opportunities and coordinate updates to policies and procedures.
• Assist in monitoring real estate laws and coordinate necessary changes to forms and practices.
• Collaborate with affiliated partners to support initiatives across the company.
• Other projects as assigned

Skills

Operational leadership

Analytical skills

Reporting & analytics

Stakeholder collaboration

AI applications familiarity

Real estate operations

Communication

Travel readiness

Education

Florida real estate license

Driver's license

Tools

Excel

BI software

Job description

Premier Sotheby’s International Realty is seeking an experienced real estate operations professional to support the continued success and growth of our luxury brokerage across Florida and North Carolina.

Reporting to the President and CEO, the Senior Director of Operations will work closely with managing brokers, office administrators and core department leaders to support the company’s day-to-day operations, implement company initiatives, support consistent standards and practices and provide performance and market analysis to support business decisions.

This position will be expected to build strong working relationships throughout the company and carry out their responsibilities in a manner that reflects Premier’s culture, standards and commitment to elevating the lives of all we serve.

Key Responsibilities include:

• Work closely with the President and CEO and leadership team to support the operations of the company’s sales offices and supporting departments.
• Serve as a resource and liaison between the sales offices and home-office departments, including Accounting, Human Resources, Information Technology, Marketing, Relocation, Growth, Advisor Engagement, New Development, Rentals and Trusted Partners.
• Evaluate existing practices and identify opportunities to improve efficiency and support.
• Manage the planning and execution of initiatives, seeing them through to completion and addressing issues along the way
• Develop and maintain reporting and analysis of performance, market conditions, sales trends and market activity.
• Maintain and manage office lease records, track key dates and coordinate renewals and other lease-related matters.
• Support the President and CEO in evaluating and implementing strategic growth opportunities.
• Maintain and coordinate updates to policies and procedures, forms and operating standards.
• Assist in monitoring changes in real estate laws and regulations and coordinate necessary changes to forms and practices.
• Work with affiliated business partners to support their initiatives and strengthen collaboration across the company.
• Other projects and responsibilities as assigned

Qualifications & Experience

• Experience in residential real estate brokerage operations, preferably within a large, multi-office company.
• Active Florida real estate license is preferred.
• Valid Driver’s license with the ability to travel within our regions
• Experience identifying opportunities for operational improvement, developing practical solutions and implementing companywide initiatives and business growth strategies.
• Strong analytical skills and proficiency with reporting tools, spreadsheets and real estate market data.
• Familiarity with, or a willingness to learn and apply, artificial intelligence applications and emerging technologies that support business operations.
• Strong communication and interpersonal skills, with the ability to work effectively with senior leadership, managing brokers, advisors and employees.
• Sound judgment, discretion and the ability to manage multiple priorities independently.