Marketing Associate - Bethesda

TTR Sotheby's International Realty; Bethesda (MD); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

PTO

Comprehensive health insurance

Dental insurance

Vision insurance

Parking

Job summary

Sotheby’s International Realty in Bethesda, MD is seeking a Marketing/Operations Associate for a full-time, in-office role. The position supports brokerage operations and marketing, with occasional visits to North Potomac.

You’ll train and troubleshoot company tools, assist with marketing materials, and help keep day-to-day office operations running smoothly. A hospitality mindset and tech-savviness are valued.

Qualifications

• Bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite required.
• InDesign and Photoshop proficiency desired.
• Strong organizational, analytical, and time-management abilities.

Responsibilities

• Onboarding: be the in-office point of contact for onboarding and set advisors up for success.
• Listing management: ensure listings meet quality standards and manage media uploads.
• Transaction support: train and assist on Brokerage Engine and document submission.
• Marketing platforms: train advisors on BrightMLS, Rechat, Elevate, and more.
• Marketing production: assist with email, print, and social media materials.
• Training and support: provide ongoing platform guidance and troubleshooting.
• Office management: support office operations and vendor coordination.

Skills

Organizational skills

Analytical skills

Time management

Communication skills

Hospitality mindset

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

InDesign

Photoshop

Job description

Marketing/Operations Associate

Bethesda, Maryland

This is a full-time, in-office role based Bethesda, MD brokerage. The Marketing/Operations Associate will also provide support our North Potomac office with occasional visits as needed.

About Sotheby’s International Realty:

Sotheby’s International is the Washington Metropolitan Area’s premier luxury real estate brokerage and is regarded as one of the highest-performing real estate firms in the United States. With 14 offices and over 600 real estate advisors in the Mid-Atlantic Region, our commitment to professional service, flawless integrity, and community leadership allowed us to capture more than $5 Billion in closed sales in 2025 while also serving as one of the Washington Metropolitan Area’s foremost leaders in corporate philanthropy.

About the role:

The Marketing/Operations Associate is the primary point of contact for real estate advisors, supporting both brokerage operations and marketing functions to uphold Sotheby’s International Realty’s standing as a leader in luxury real estate. Based in the Bethesda brokerage office, this role provides training and troubleshooting for company tools and systems, assists with branded marketing materials such as brochures, postcards, email newsletters, and social media graphics, and ensures smooth day-to-day office operations. This role reports directly to the Managing Broker and two Marketing Associate team managers, with oversight from the Vice President of People and Operations.

Who thrives in this role:

An organized, tech-capable problem-solver with a hospitality-driven mindset, who likes being the go-to person in a busy office, picks up new software quickly and can teach it to others, and is comfortable supporting advisors with marketing materials and day-to-day operations. This is a hands-on role at the heart of the office.

Marketing and Operations Assistance

Onboarding — Serve as the primary in-office point of contact for the onboarding process, focusing on setting advisors up for success. Responsibilities include provisioning advisor accounts, managing and updating advisor and team profiles on websites and coordinating bios and headshot updates. Collaborate closely with the Director of Operations and Onboarding to ensure all onboarding tasks are completed efficiently.

Listing Management — Ensure listings meet quality control standards by performing daily and weekly checks. Troubleshoot issues on ttrsir.com, sir.com, and throughout the Sotheby’s International Realty digital network. Process sign installation and removal requests, and oversee the upload of videos, 3D tours, and floorplans to DASH in compliance with SIR’s quality requirements.

Transaction Management — Provide advisor training and support for Brokerage Engine, with an emphasis on efficient and accurate transaction submission and troubleshoot document submission errors.

Marketing Platforms — Provide training and day-to-day support to real estate advisors, resolving questions and issues across platforms such as BrightMLS, Rechat, Elevate, Brokerage Engine, Access, Workvivo, ListTrac, First Look, and future systems. Assist advisors in preparing and submitting custom design requests by organizing their ideas and materials and coordinating with the design team.

Marketing Production — Assist with the production of email, print, and social media marketing materials, leveraging templates provided by the Marketing Department. Support advisors by offering training on company platforms and assisting with materials when additional guidance or expertise is needed. Manage occasional production of custom marketing pieces for advisors ensuring quality and timely delivery.

Training and Support — Act as the go-to resource for advisors regarding all company platforms and systems. Deliver tailored training, troubleshoot issues promptly, and provide consistent support. Strong communication skills, problem-solving, and relationship building skills are key to success in this role. Stay current on evolving tools and technologies to ensure advisors have the most current resources.

Office Management — Work in partnership with the Managing Broker to cultivate an elevated office environment aligned with the firm's luxury standards. Manage office operations, including directing phone calls, welcoming visitors, maintaining weekly inventory, and ordering supplies, forms, and marketing materials. Keep the office organized and operational by addressing equipment issues and supporting advisors with IT needs. Coordinate mail and package distribution, prepare sales meeting materials, and maintain the floor duty, conference room and broker open tour schedules. Contribute to the overall efficiency of the office and take on additional responsibilities as assigned by the leadership team.

Essentials:

• Passion for learning and teaching evolving technologies
• Strong organizational, analytical, and time management skills
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• InDesign and Photoshop proficiency desired
• Bachelor’s degree preferred

What we offer:

• Salary: $55,000 to $60,000 annually
• Benefits: PTO, comprehensive health insurance, dental and vision insurance plan, parking.

Sotheby's International Realty is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by local, state, or federal law.