Senior Director of AI-Driven Software Engineering

JPMorganChase; Columbus (OH); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorganChase is seeking a Senior Director of Software Engineering within Consumer & Community Banking to lead multiple technical areas and departments. You will guide AI-enabled engineering adoption, set SDLC automation strategies, and drive cross-functional initiatives across the firm to improve speed, scalability, reliability, and cost-to-serve.

You will interface with senior leaders, manage complex programs, and mentor technologists while shaping governance and secure handling of sensitive

Qualifications

• 10+ years of software engineering experience with 5+ years leading technologists
• Deep expertise in building and operating high-throughput, resilient data platforms with API and event-streaming (Kafka) architectures
• Proven ability to create reusable frameworks, SDKs, or platform abstractions adopted across multiple teams and product lines
• Experience developing or leading large or cross-functional teams of technologists
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading multi-organization adoption of agentic AI-enabled engineering operating models, including governance and security
• Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale
• Experience leading complex projects supporting system design, testing, and operational stability
• Experience with hiring, developing, and recognizing talent
• Extensive practical cloud native experience

Responsibilities

• Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
• Directly manages multiple areas with strategic transactional focus
• Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation to drive firmwide objectives, including standards for AI-enabled delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-approved AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
• Manages multiple stakeholders, complex projects, and large cross-product collaborations
• Influences peer leaders and senior stakeholders across the business, product, and technology teams

Skills

Leadership of technologists

High-throughput data platforms

Cross-team collaboration

Cloud-native

AI governance

Stakeholder communication

Agentic AI adoption

Responsible AI risk

Complex project leadership

Talent development

Tools

Kafka

Job description

JPMorganChase is seeking a Senior Director of Software Engineering within Consumer & Community Banking to lead multiple technical areas and departments. You will guide AI-enabled engineering adoption, set SDLC automation strategies, and drive cross-functional initiatives across the firm to improve speed, scalability, reliability, and cost-to-serve.

You will interface with senior leaders, manage complex programs, and mentor technologists while shaping governance and secure handling of sensitive