Senior Director, National Program & Impact Strategy

Sacbar; San Francisco, Northern (CA, KY); Hybrid; USD 130,000 - 150,000; Full time

Job summary

Juma is seeking a Senior Director of Impact & Program to lead national strategy, impact, and budgets across program and site operations. You will set metrics, ensure quality standards, and report to the Board and funders while guiding organizational growth.

The role is anchored in equity, partnerships, and scalable youth outcomes. The position requires 7+ years in youth/workforce development, multi-site leadership, and strong budget governance, with a Master’s degree preferred.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience required; advanced degree preferred.
• Minimum of 7 years of increasingly responsible professional experience in youth development, workforce development, social enterprise, or related nonprofit programming.
• At least 5 years directly managing managers in a multi-site environment; experience managing director-level staff preferred.
• Proven track record leading and scaling outcomes-driven youth development, workforce development, or employment programs across multiple sites or markets.
• Demonstrated experience owning multi-year budgets and financial planning in partnership with a Finance function.
• Track record engaging boards, funders, or corporate partners at a senior/strategic level.
• Strong operational discipline: skill in defining and owning organization-wide KPIs, dashboards, and accountability systems.
• Demonstrated ability to build and develop a high-performing, diverse senior leadership bench.

Responsibilities

• Set national YouthConnect strategy and multi-year roadmap in alignment with the CEO and Board.
• Define program fidelity standards and quality benchmarks across all markets, ensuring a consistent youth experience and outcomes nationally.
• Establish org-wide program and site performance KPIs and accountability measures; hold the program and site leadership accountable to agreed-upon targets.
• Partner with the Learning & Evaluation team to identify systemic performance gaps and direct organization-wide improvement strategies.
• Own the full program and site operations budgets end-to-end: annual planning, forecasting, variance analysis, and reallocation decisions, in partnership with Finance.
• Lead multi-year budget planning, rolling forecasts, and financial scenario modeling to ensure long-term sustainability of program and site investments.
• Identify cost drivers, funding gaps, and revenue opportunities across program and site operations, and work with Finance and Development to close gaps and strengthen Juma's financial model.
• Provide Finance and the Board with timely, synthesized performance data to inform re-forecasts, board reporting, and grant stewardship.
• Directly manage, coach, and develop the Director of Impact and the Regional Director of Enterprise Operations.

Education

Bachelor's degree or equivalent

Master's degree or equivalent experience

Job description

Juma is seeking a Senior Director of Impact & Program to lead national strategy, impact, and budgets across program and site operations. You will set metrics, ensure quality standards, and report to the Board and funders while guiding organizational growth.

The role is anchored in equity, partnerships, and scalable youth outcomes. The position requires 7+ years in youth/workforce development, multi-site leadership, and strong budget governance, with a Master’s degree preferred.