Director of Programs & Impact

Jewish Vocational Service (JVS); Kansas City (MO); On-site; USD 85,000 - 125,000; Full time

Job summary

Jewish Vocational Service (JVS) in Kansas City seeks a Program Director to lead strategy, operations, and continuous improvement of all programs. You will build sustainable systems, collaborate across teams, and support staff development to drive client-centered outcomes.

You will supervise and coach staff, ensure data-informed service delivery, manage budgets with the finance team, and engage in external partnerships while maintaining a strong focus on vulnerable populations and

Qualifications

• Bachelor’s degree required, Master’s degree preferred in related fields.
• 2+ years of direct service/clinical experience with client and case management.
• 5+ years of progressive management experience supervising staff and multi-level teams.
• 5+ years work experience with vulnerable populations; refugees/immigrants strongly desired.
• Exceptional relationship-building, communication, and strategic planning skills.
• Valid driver license with classification appropriate to operate JVS vehicles, valid auto insurance, clean driving record.

Responsibilities

• Lead strategy, operations, and continuous improvement of programs to ensure high-quality, client-centred outcomes.
• Oversee program design, delivery, and evaluation for quality, impact, and measurable results.
• Develop metrics and drive data-informed decision-making for new program development.
• Coordinate with leadership to represent programs in external meetings and partnerships.
• Supervise staff, coach performance, and support recruitment, onboarding, and development.

Skills

Time management

Self-directed

Multicultural teamwork

Verbal and written communication

Computer skills

Education

Bachelor's degree

Master's degree

Job description

Jewish Vocational Service (JVS) in Kansas City seeks a Program Director to lead strategy, operations, and continuous improvement of all programs. You will build sustainable systems, collaborate across teams, and support staff development to drive client-centered outcomes.

You will supervise and coach staff, ensure data-informed service delivery, manage budgets with the finance team, and engage in external partnerships while maintaining a strong focus on vulnerable populations and