Regional Program Director, Washington

Spirit League; Seattle (WA); On-site; USD 100,000 - 115,000; Full time

Job summary

Juma is seeking a Regional Program Director, Washington, to lead YouthConnect programming in the Seattle market. This working leadership role shapes regional strategy while coaching site teams to deliver high-quality, trauma-informed youth workforce programs.

The role requires 7+ years in workforce development or nonprofit leadership, strong program design experience, and a proven network in Seattle’s youth and employer ecosystem.

Qualifications

• 7+ years of increasing responsibility in workforce development, youth services, or nonprofit program leadership.
• Demonstrated program design experience: building, evaluating, or meaningfully improving a youth workforce development program.
• Experience partnering effectively with peer leaders in a matrixed or cross-functional environment, without formal authority over them.
• Strong existing network in the Seattle youth-serving and employer ecosystem.
• Bachelor's degree or equivalent; Master's degree preferred.
• Experience with Apricot, Salesforce, or similar CRM/database systems.
• Exceptional written and verbal communication skills.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail.
• Team player with exceptional interpersonal skills.
• Self-starter, motivated, and able to take initiative in fast-paced, entrepreneurial environment.
• LGBTQ, bicultural, and/or minority applicants encouraged; background check required.

Responsibilities

• Lead YouthSourcing, Recruitment & Admissions across Seattle sites and establish partnerships with schools, foster care agencies, and community organizations.
• Formalize MOUs and partnerships to maintain a robust network for resources, basic needs, and job opportunities.
• Set regional intake standards and pace recruitment in partnership with California to ensure consistency across sites.
• Coach site teams and ensure training consistency, including program design and delivery across sites.
• Secure job pipelines by building a network of employers, unions, and trade schools.
• Track placements and 6–12 month retention data across sites and report progress.
• Monitor labor market trends in Washington and translate into program adjustments.
• Ensure data integrity in Apricot/CRM and coordinate compliance reporting for contracts.

Skills

Leadership

Communication

Project management

Stakeholder engagement

Team collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

Apricot

Salesforce

Job description

Position Description

The Regional Program Director, Washington is Juma's senior on-the-ground program leader for the Seattle market. This role owns the quality, consistency, and effectiveness of YouthConnect programming across both sites, and brings direct experience in workforce development along with genuine program design expertise. It is intended to be a working leadership role: shaping regional program strategy while staying close enough to day-to-day delivery to coach site teams effectively.

Duties and Responsibilities

Youth Sourcing, Recruitment & Admissions

• Build referral networks: Establish and maintain formal partnerships with schools, foster care agencies, justice-involved youth programs, and community-based organizations across Seattle to source eligible youth.
• Formalize partnership agreements: Formalize MOUs and other partnership agreements so Juma maintains a robust network of partners providing resources, basic needs, and job opportunities; update these agreements regularly and ensure active participation across programs.
• Set regional intake standards & pace recruitment: Establish a consistent, trauma-informed screening and enrollment process that both Washington sites follow, adapted to each site's grant and demographic requirements, in partnership with the Regional Program Director, California to keep intake standards consistent across sites. Strategically forecast and pace recruitment cycles to align with the seasonal hiring surges of regional stadium enterprise partners.
• Assess and address barriers early: Ensure the team assesses youth resource gaps and identifies partners to provide resources in housing, documentation, childcare, and transportation.

Program Design & Training Oversight

• Deliver quality curricula: Oversee the contextualized delivery of Juma's financial literacy, soft skills, and career readiness workshops across both sites, stepping in to co-facilitate directly where local capacity requires it.
• Incorporate digital & technical skills: Ensure training modules evolve to meet modern workplace demands, including digital literacy and industry-specific certifications.
• Apply program design expertise: Apply program design expertise to evaluate what's working, pilot improvements, and evolve the YouthConnect model for Washington, building the evidence base for program changes.
• Coach on training consistency: Support the Seattle Site Manager in aligning training delivery and coaching practices for the Program Coordinator.

Employer & Community Partnerships

• Secure job pipelines: Build and manage a network of employers, unions, and trade schools across the Washington footprint willing to hire Juma alumni.
• Track placement outcomes: Partner with Site Leads to ensure job placement and 6-12 month retention data is tracked consistently across both sites.
• Read the labor market: Analyze Washington regional labor-market trends and translate them into program and training adjustments.

Regional Program Data & Compliance

• Ensure data integrity: Monitor program data entry into Apricot/CRM across both sites to ensure accurate tracking of attendance, milestones, and job placements.
• Coordinate compliance reporting: Coordinate with Site Leads to produce consistent programmatic data and narrative for government contracts, corporate foundations, and public funding sources across the region.
• Partner on program budget lines: Partner with each Site Lead on program-specific budget lines (participant support funds, training materials, curriculum costs). Full site P&L ownership remains with the Site Lead.

Cross-State Program Alignment

• Align on shared standards: Partner regularly with the Regional Program Director, California to align on shared program standards — intake criteria, curriculum benchmarks, training content, and outcomes data — so youth have a consistent experience across California and Washington.

Field Expertise & Professional Development

• Stay current in the field: Stay current on youth development and entry-level labor-market trends, and translate emerging research and practice into Juma's program model.
• Build field expertise: Participate in relevant peer cohorts, conferences, and professional development opportunities that build field expertise and keep Juma's approach current.
• Serve as an internal program-strategy voice: Serve as an internal voice for how shifts in the labor market and youth needs should inform program direction.

Cross-Functional Partnership

• Partner with Enterprise leadership: Partner with the Regional Enterprise Operations Director to align program and enterprise priorities.

Job Details

Reports to:Chief Executive Officer (interim)
Job Location: Seattle, WA
Starting Salary: $100k - $115k
Classification:Full-time, exempt
Hours/Week: 40 hours
Education: Bachelor's degree required; Master's preferred
Years of Experience: 7+ years of increasing responsibility in workforce development, youth services, or nonprofit program leadership, including experience across multiple sites or markets
Benefits Include:Employee benefits include medical, dental, vision and life insurance, 403B plan, sabbatical, and a significant paid time off package

Due to the volume of responses, only candidates selected for an interview will be contacted.

If you have questions or concerns regarding the compliance of this job posting—including matters relating to the Equal Pay and Opportunities Act (EPOA), equal opportunity language, or other legal requirements— please contact the People Operations Team at [e-mail].

Qualifications

• 7+ years of increasing responsibility in workforce development, youth services, or nonprofit program leadership, including experience across multiple sites or markets.
• Demonstrated program design experience: building, evaluating, or meaningfully improving a youth workforce development program.
• Experience partnering effectively with peer leaders in a matrixed or cross-functional environment, without formal authority over them.
• Strong existing network in the Seattle youth-serving and employer ecosystem.
• Bachelor's degree or equivalent experience required; Master's degree preferred.
• Experience with Apricot, Salesforce, or similar CRM/database systems.
• Exceptional written and verbal communication skills
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
• Team player with exceptional interpersonal skills
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.
• LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
• All prospective staff will be fingerprinted and submit a criminal background check

We believe great candidates come from a range of backgrounds and experiences. If you're excited about this role but don't check every box, we still encourage you to apply — we'd rather learn more about you than miss out on the right fit.