Senior Director, Multi-Unit Restaurant Operations

Square-One-Concepts,-Inc.; Scottsdale (AZ); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive base salary

Bonus opportunity

Benefits package

Growth and leadership influence

Job summary

Square One Concepts is seeking a proven restaurant operator to lead the CBCB portfolio as Director of Operations. The role requires hands-on field leadership, strong front-line coaching, and the ability to translate strategy into consistent execution across high-volume, multi-unit restaurants.

You will partner with executive leadership to drive performance, manage openings/remodels, and build a strong leadership bench while traveling regularly throughout the region.

Qualifications

• 10+ years of progressive restaurant operations experience, including multi-unit leadership.
• Proven track record in driving sales, profitability, and guest satisfaction across high-volume venues.
• Strong financial acumen with full P&L ownership experience.
• Ability to recruit, coach, and develop leaders and frontline teams.

Responsibilities

• Provide leadership and oversight across all CBCB locations, ensuring consistent execution of food quality, service, cleanliness, hospitality, and safety standards.
• Lead, coach, and develop regional managers and restaurant leadership teams.
• Spend significant time in the field driving opportunities and solving operational challenges.
• Drive sales, labor efficiency, food cost, guest satisfaction, and overall restaurant performance.
• Own and analyze KPIs and implement actionable improvement plans.
• Partner with executive leadership on openings, remodels, and growth initiatives.

Skills

Multi-unit leadership

P&L ownership

Field leadership

Operational excellence

Talent development

Tools

Restaurant operations systems

Job description

Square One Concepts is seeking a proven restaurant operator to lead the CBCB portfolio as Director of Operations. The role requires hands-on field leadership, strong front-line coaching, and the ability to translate strategy into consistent execution across high-volume, multi-unit restaurants.

You will partner with executive leadership to drive performance, manage openings/remodels, and build a strong leadership bench while traveling regularly throughout the region.