Senior Director, Mobile Maintenance Sales & Success

Ryder System, Inc.; Florida; Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. in the United States is seeking a Senior Director of Sales & Customer Support to drive growth, retention, and customer experience for the Mobile Maintenance business. You will lead business development, sales, account management, and customer success across national markets.

The role requires strategic execution, cross-functional collaboration, and a focus on maximizing customer lifetime value while delivering profitably. Strong leadership and negotiation skills are essential.

Qualifications

• Bachelor's degree in a business-related field is required.
• Experience leading sales and customer success organizations.
• Strong strategic planning and execution capabilities to drive revenue growth.

Responsibilities

• Develop and execute strategic sales plans for the Mobile Maintenance business.
• Lead national business development and key account expansion.
• Oversee customer success and retention initiatives to maximize lifetime value.
• Manage cross-functional teams across Operations, Marketing, Finance, Product Development, and Leadership.
• Negotiate contracts and renewals with strategic customers.

Skills

Strategic sales leadership

Revenue growth

Customer success

Account management

Contract negotiations

Cross-functional collaboration

Data-driven decisions

Forecasting & pipeline

Education

Bachelor's Degree in Business/Marketing/Sales/Logistics/SC or Transportation

Job description

Ryder System, Inc. in the United States is seeking a Senior Director of Sales & Customer Support to drive growth, retention, and customer experience for the Mobile Maintenance business. You will lead business development, sales, account management, and customer success across national markets.

The role requires strategic execution, cross-functional collaboration, and a focus on maximizing customer lifetime value while delivering profitably. Strong leadership and negotiation skills are essential.