Senior Director, Learning Strategy, Design & Learner Experience

CVS Health; Hartford (CT); Remote; USD 132,000 - 303,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Equity award program

Job summary

CVS Health is seeking an Executive Director, Head of Learning Strategy, Design & Learner Experience to shape enterprise learning strategy and build high-impact learning experiences that boost workforce capability.

You'll lead the Learning Design Center of Excellence, partner with DDAT/HR Technology, and drive AI-enabled learning, measurement, and governance across the organization. This full-time role offers remote flexibility on the East Coast.

Qualifications

• 10+ years in learning and development or related fields with enterprise leadership experience.
• Experience leading enterprise learning strategies and large-scale transformations.
• Experience partnering with technology to shape learning platforms and digital experiences.
• Experience applying AI, automation, analytics to learning and development (preferred).

Responsibilities

• Define and execute the enterprise learning strategy and multi-year roadmap.
• Lead Learning Design Center of Excellence and end-to-end design of learning experiences.
• Oversee learning technology ecosystem and governance.
• Drive adoption of AI, innovation, and data-driven improvement.
• Establish KPIs for learning effectiveness and business impact.
• Build and lead a multidisciplinary team across learning design, digital learning, and technology.

Skills

Enterprise learning strategy

L&D leadership

AI-enabled learning

Learning design

Analytics & measurement

Stakeholder management

Travel willingness

Education

Bachelor's degree

Master's degree (preferred)

Tools

LMS/LXP

Analytics platforms

Job description

CVS Health is seeking an Executive Director, Head of Learning Strategy, Design & Learner Experience to shape enterprise learning strategy and build high-impact learning experiences that boost workforce capability.

You'll lead the Learning Design Center of Excellence, partner with DDAT/HR Technology, and drive AI-enabled learning, measurement, and governance across the organization. This full-time role offers remote flexibility on the East Coast.