Executive Director — Learning Strategy, Design & Experience

CVS Health; United States; Remote; USD 132,000 - 303,000; Full time

Job summary

CVS Health is seeking an Executive Director, Head of Learning Strategy, Design & Learner Experience to lead enterprise learning strategy and modern, high-impact experiences that improve workforce capability and business performance.

The role oversees learning strategy, design, content, learner experience, technology strategy, analytics, and the Learning Design Center of Excellence, partnering with HR/Technology to translate priorities into digital solutions and scalable programs.

Qualifications

• 10+ years of progressive experience in learning and development, talent/capability development, learning design, or learning technology.
• Experience developing and executing enterprise learning strategies, operating models, and large-scale transformations.
• Experience leading learning design, curriculum, content development, learner experience, or Learning Design Center of Excellence functions.
• Experience partnering with technology/product organizations to shape enterprise learning platforms and digital experiences.

Responsibilities

• Define and execute the enterprise learning strategy and multi-year roadmap aligned with business, talent, skills, and workforce priorities.
• Lead the Learning Design Center of Excellence and end-to-end design of enterprise learning experiences across modalities.
• Partner with technology teams to shape LMS/LXP, AI, content, and analytics capabilities.
• Drive adoption of AI-enabled learning and measurement of business impact.

Skills

Leadership

Strategic thinking

Stakeholder management

AI-enabled learning

Education

Bachelor's degree

Master's degree (preferred)

Job description

CVS Health is seeking an Executive Director, Head of Learning Strategy, Design & Learner Experience to lead enterprise learning strategy and modern, high-impact experiences that improve workforce capability and business performance.

The role oversees learning strategy, design, content, learner experience, technology strategy, analytics, and the Learning Design Center of Excellence, partnering with HR/Technology to translate priorities into digital solutions and scalable programs.