Senior Director, GTM Platform Engineering

UKG; Jackson (MS); On-site; USD 214,000 - 306,000; Full time

Job summary

UKG is seeking a Senior Director, Software Engineering to lead strategy, architecture, and operations for GTM platforms, including Salesforce, Clari, and Eloqua. You will drive multi-year roadmaps, ensure data quality and security, and align with Sales, Marketing, and Finance to optimize revenue lifecycle.

The role emphasizes AI-enabled experiences, governance, and an engaged engineering culture, with exposure to senior leadership and cross-functional teams across a global enterprise.

Qualifications

• 12+ years of progressive leadership experience across GTM platforms, sales engagement, customer experience, or marketing applications within enterprise SaaS or technology organizations.
• Experience leading in a global or highly matrixed organization, with a record of influencing outcomes across functions, geographies, and organizational boundaries.
• Strong operational and analytical acumen, including the ability to use data to identify performance drivers, make sound tradeoffs, and communicate a clear, actionable point of view.
• Demonstrated success leading transformational initiatives and engaging senior stakeholders in complex situations.
• Strong executive presence and written and verbal communication skills, with the ability to influence VP-level and senior cross-functional leaders.
• Demonstrated ability to develop leaders, set high standards, address performance issues decisively, and build an engaged, accountable culture.

Responsibilities

• Set the engineering strategy and multi-year roadmap for GTM platforms, aligning investments and delivery with business priorities.
• Lead platform design, development, integrations, automation, data quality, security, and operational support across the portfolio.
• Partner with business leaders and GTM Operations to translate business needs into clear requirements, platform roadmaps, and measurable outcomes.
• Modernize the lead-to-cash experience through initiatives such as Project Nova, improving how teams manage demand, pipeline, forecasting, pricing, quoting, approvals, contracting, and renewals.
• Establish platform standards and governance that improve reliability, security, and data consistency while enabling appropriate business configuration and agility.
• Guide adoption of AI and automation in GTM workflows, working across user experience, orchestration, enterprise context, and systems of record.
• Build and maintain strong partnerships across Sales, Marketing, Business Development, Renewals, Finance, Product, and technology teams.
• Build, coach, and retain a high-performing engineering organization; develop leadership depth and a culture of accountability, inclusion, and continuous improvement.
• Manage vendor relationships, third-party support providers, capacity, budgets, risks, and delivery performance across a complex portfolio.
• Track platform health and business outcomes, using operational and experience measures to identify opportunities and guide investment decisions.

Skills

Leadership experience

Global/matrixed org.

Operational/analytical acumen

Transformational initiatives

Executive presence

Leadership development

Education

Bachelor's degree or equivalent practical experience

Tools

Salesforce

Clari

Eloqua

Job description

UKG is seeking a Senior Director, Software Engineering to lead strategy, architecture, and operations for GTM platforms, including Salesforce, Clari, and Eloqua. You will drive multi-year roadmaps, ensure data quality and security, and align with Sales, Marketing, and Finance to optimize revenue lifecycle.

The role emphasizes AI-enabled experiences, governance, and an engaged engineering culture, with exposure to senior leadership and cross-functional teams across a global enterprise.