Senior Director, Grad & CPS Admissions Systems

University of New England; Portland (ME); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health and dental plan

Vision coverage

8% retirement plan match

Education benefits: tuition waiver for

Generous leave time and holidays

Job summary

The University of New England in Portland, ME seeks a Senior Director to align graduate and professional admission systems and operations across campus and online programs. You will lead the Slate CRM environment, collaborate with CPS and Graduate Admissions, and shape the student experience from inquiry to enrollment.

This hands-on leader will manage a multi-platform enrollment ecosystem, translate goals into system roadmap, optimize processes, and mentor the Director of Admission Systems to

Qualifications

• Bachelor's degree required in business/education admin or related field.
• 7+ years in enrollment operations in higher education.
• 3+ years supervising technical or operational teams.
• Demonstrated expertise with Technolutions Slate CRM.
• Experience with CRM implementations and CRM/SIS integrations.
• Excellent PM skills with ability to manage multiple priorities.

Responsibilities

• Provide strategic direction and leadership for Graduate/ CPS Slate environment.
• Partner with Graduate Admissions, CPS, IT, and campus partners to align goals.
• Translate business needs into clear system requirements and roadmaps.
• Directly manage and coach the Director of Admission Systems.
• Ensure data integrity and interoperability across systems.

Skills

Enrollment operations

CRM leadership

Slate CRM expertise

Enrollment management

Business requirements to tech

CRM / SIS integrations

Project management

Communication & collaboration

Cross-functional leadership

Education

Bachelor's degree in Business Administration or related field

Job description

The University of New England in Portland, ME seeks a Senior Director to align graduate and professional admission systems and operations across campus and online programs. You will lead the Slate CRM environment, collaborate with CPS and Graduate Admissions, and shape the student experience from inquiry to enrollment.

This hands-on leader will manage a multi-platform enrollment ecosystem, translate goals into system roadmap, optimize processes, and mentor the Director of Admission Systems to