Senior Director, Global SAP ERP Technology & Operations

Gilead Sciences Inc.; United States; Remote; USD 220,000 - 340,000; Full time

Job summary

Gilead Sciences Inc. seeks a Senior Director of ERP Technology & Operations to lead strategy, performance, and operational excellence of the SAP ERP ecosystem across Gilead’s value chain.

This role will drive stability, security, compliance, and scalability of AI-enabled SAP platforms, partnering with outsourced teams and report to the VP, IT Enterprise Solutions & Business Partnering. Based in London, this position guides ERP programs from planning to manufacturing, distribution, finance, and

Qualifications

• Bachelor's degree with relevant experience in SAP, ERP platforms, or enterprise technology leadership.
• Extensive experience leading SAP DevOps, platform operations, and release management.
• Strong understanding of SAP security, testing, validation, and architecture in regulated environments.
• Experience leading SAP reporting and analytics platforms.
• Proven ability to inspire, lead and grow technical teams in a global, matrixed organization, proactively partnering across IT domains.
• Excellent vendor management skills to build strong relationships, hold vendors accountable and create win-win partnerships.
• Highly developed customer service orientation; proven track record of effective prioritization, marshalling response teams and trouble-shooting under pressure.
• Strong planning and orchestration skills; able to recognize interdependencies and identify critical path under complexity.
• Strong communication and collaboration skills with both technical and non-technical stakeholders.

Responsibilities

• Lead ERP technology strategy and platform operations across SAP environments.
• Define standards for SAP environments, release management, and operational excellence.
• Ensure alignment with enterprise architecture, security, and regulatory compliance standards.
• Lead SAP DevOps capabilities including development enablement, transport and release management.
• Oversee environment strategy, landscape management, refreshes, and lifecycle planning.
• Drive automation to improve delivery velocity and reliability.
• Own SAP Reporting & Analytics across SAC, embedded analytics, and SAP-enabled reporting solutions.
• Ensure reporting aligns with enterprise data and analytics standards.
• Partner with Finance and business teams to support operational and management reporting needs.
• Lead SAP security, access controls, and segregation-of-duties compliance.
• Oversee ERP testing and validation capabilities in regulated environments.
• Ensure quality, compliance, and audit readiness are embedded into delivery and operations.
• Lead ERP technical architecture, including SAP Basis, infrastructure, and BTP-related capabilities.
• Oversee incident and problem resolution for ERP platforms, and manage execution through vendor partners.
• Identify opportunities to improve platform stability, cost efficiency, and operational maturity.
• Serve as a trusted technical advisor to ERP Solutions leaders and program teams.
• Provide operational and technical leadership to ERP programs and releases.
• Inspire, lead and grow a globally dispersed team.
• Proactively partner with managed service providers, vendors and system integrators to maintain a high-quality environment.
• Manage costs and optimize cost-of-ownership.

Skills

SAP DevOps

Platform operations

Release management

SAP security

Testing & validation

SAP analytics

SAP architecture

Vendor management

Global leadership

Stakeholder communication

Education

Bachelor's degree in SAP/ERP or related field

Tools

SAP Basis

SAP Analytics Cloud

SAP BTP

Job description

Gilead Sciences Inc. seeks a Senior Director of ERP Technology & Operations to lead strategy, performance, and operational excellence of the SAP ERP ecosystem across Gilead’s value chain.

This role will drive stability, security, compliance, and scalability of AI-enabled SAP platforms, partnering with outsourced teams and report to the VP, IT Enterprise Solutions & Business Partnering. Based in London, this position guides ERP programs from planning to manufacturing, distribution, finance, and