Senior Director, Global Network & AI-Driven Operations

Advanced Micro Devices, Inc.; San Jose (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

Advanced Micro Devices, Inc. (AMD) in San Jose, CA is seeking an experienced technology leader to head the global Network Engineering and 24x7 Operations organization.

You will guide a ~90-person team to deliver a secure, resilient data and voice network servicing 50,000+ users and 300,000 endpoints worldwide. You will drive an observability-first, AI-enabled operating model, balancing technical strategy, financial management, and organizational change while ensuring reliability, efficiency, and

Qualifications

• Bachelor's degree or equivalent in Computer Science, Information Technology, Engineering, or related field.
• Proven experience leading large, globally distributed network engineering and 24x7 operations teams.
• Strong understanding of enterprise network architecture including LAN, data center networking, WAN, SD-WAN, QoS.

Responsibilities

• Lead a globally distributed team of ~90 employees and contractors.
• Own performance, availability, security, and continuous improvement of AMD’s global data and voice network.
• Lead major network incidents with effective communication and root-cause resolution.
• Drive Incident, Change, and Problem Management to meet SLAs and improve reliability.
• Define and execute the global network strategy and roadmap across infrastructure and AI-enabled operations.
• Own the network observability strategy and capabilities (Sigma and Optima).
• Lead adoption of AI/AIOps and agentic automation to improve event correlation and remediation.
• Ensure tools, automation, and knowledge continually improve efficiency and time to resolution.
• Partner with Security, AI infra, IT teams, vendors to deliver secure, scalable network capabilities.
• Oversee concurrent initiatives and report progress to IT leadership.
• Manage global network budgets and forecasts across hardware, software, labor, and services.

Skills

Team leadership

Network engineering

24x7 operations

Observability

AI & AIOps

Incident management

Automation

Communication

Education

Bachelor's degree in CS/IT/Engineering

Tools

Sigma

Optima

SNMP/NetFlow

Log analytics

Job description

Advanced Micro Devices, Inc. (AMD) in San Jose, CA is seeking an experienced technology leader to head the global Network Engineering and 24x7 Operations organization.

You will guide a ~90-person team to deliver a secure, resilient data and voice network servicing 50,000+ users and 300,000 endpoints worldwide. You will drive an observability-first, AI-enabled operating model, balancing technical strategy, financial management, and organizational change while ensuring reliability, efficiency, and