Sr. Director, Network and Data Center Engineering, Operations & AIOps

Advanced Micro Devices, Inc.; San Jose (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

Advanced Micro Devices, Inc. (AMD) in San Jose, CA is seeking an experienced technology leader to head the global Network Engineering and 24x7 Operations organization.

You will guide a ~90-person team to deliver a secure, resilient data and voice network servicing 50,000+ users and 300,000 endpoints worldwide. You will drive an observability-first, AI-enabled operating model, balancing technical strategy, financial management, and organizational change while ensuring reliability, efficiency, and

Qualifications

• Bachelor's degree or equivalent in Computer Science, Information Technology, Engineering, or related field.
• Proven experience leading large, globally distributed network engineering and 24x7 operations teams.
• Strong understanding of enterprise network architecture including LAN, data center networking, WAN, SD-WAN, QoS.

Responsibilities

• Lead a globally distributed team of ~90 employees and contractors.
• Own performance, availability, security, and continuous improvement of AMD’s global data and voice network.
• Lead major network incidents with effective communication and root-cause resolution.
• Drive Incident, Change, and Problem Management to meet SLAs and improve reliability.
• Define and execute the global network strategy and roadmap across infrastructure and AI-enabled operations.
• Own the network observability strategy and capabilities (Sigma and Optima).
• Lead adoption of AI/AIOps and agentic automation to improve event correlation and remediation.
• Ensure tools, automation, and knowledge continually improve efficiency and time to resolution.
• Partner with Security, AI infra, IT teams, vendors to deliver secure, scalable network capabilities.
• Oversee concurrent initiatives and report progress to IT leadership.
• Manage global network budgets and forecasts across hardware, software, labor, and services.

Skills

Team leadership

Network engineering

24x7 operations

Observability

AI & AIOps

Incident management

Automation

Communication

Education

Bachelor's degree in CS/IT/Engineering

Tools

Sigma

Optima

SNMP/NetFlow

Log analytics

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believetechnology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMDis shapingthefuture.

Whetheryou’redesigning next-gen processors, enabling AI breakthroughs, orbringing leading edge products to market, every role at AMD contributes to something bigger— technologythat moves the world forward.Join us and, together, we’ll advance your career.

THE ROLE

We are looking for an experienced technology leader to lead our globally distributed Network Engineering and 24x7 Operations organization. You will be responsible for delivering a secure, resilient, and operationally excellent data and voice network supporting more than 50,000 users and 300,000 endpoints worldwide.

You will lead the evolution of network operations toward an observability-first, AI-enabled operating model that is increasingly proactive, predictive, and automated. This role combines global team leadership, operational excellence, network strategy, financial management, and technology transformation.

THE PERSON

You are a collaborative, strategic leader who operates effectively across technical, operational, and executive environments. You bring strong judgment, clear communication, and the ability to lead through complex incidents, competing priorities, and organizational change.

You build high-performing teams and trusted partnerships while maintaining accountability for results. You can translate complex technical challenges into clear business impact and priorities and are focused on applying AI, automation, and observability in practical ways that improve reliability, efficiency, and user experience.

KEY RESPONSIBILITIES

• Lead a globally distributed team of approximately 90 employees and contractors responsible for network engineering and 24x7 operations.
• Own the performance, availability, security, and continuous improvement of AMD’s global data and voice network.
• Lead major network incidents and escalations, ensuring effective communication, root-cause resolution, and actions that prevent recurrence.
• Drive disciplined Incident, Change, and Problem Management practices to meet SLAs and improve network reliability and user experience.
• Define and execute the global network strategy and roadmap across infrastructure, lifecycle management, observability, automation, and AI-enabled operations.
• Own the network observability strategy and capabilities, including Sigma and Optima, to provide actionable end-to-end visibility across the network environment.
• Lead adoption of AI/AIOps and agentic automation to improve event correlation, anomaly detection, capacity planning, root-cause analysis, remediation, compliance, and knowledge management.
• Ensure network tools, automation, and operational knowledge continuously improve efficiency, visibility, and time to resolution.
• Partner with Information Security, Engineering Compute & Storage, AI/HPC infrastructure, IT teams, service providers, and vendors to deliver secure, scalable network capabilities.
• Oversee concurrent network initiatives, communicating priorities, risks, progress, and operational performance to IT leadership.
• Manage global network budgets and forecasts across hardware, software, support, labor, and connectivity services.
• Ensure network operations and the use of AI technologies align with AMD security, governance, and operational requirements.

PREFERRED EXPERIENCE

• Proven experience leading large, globally distributed network engineering and 24x7 operations organizations.
• Demonstrated success leading and developing high-performing technical teams in complex enterprise environments.
• Strong understanding of enterprise network architecture and operations, including LAN, data center networking, wireless, WAN, Internet routing, SD-WAN, WAN acceleration, and QoS.
• Knowledge of voice, video, telephony, unified communications, DNS/DHCP, IP address management, and F5 LTM/GTM load balancing.
• Experience with enterprise network management and observability technologies, including performance monitoring, streaming telemetry, SNMP/NetFlow, synthetic monitoring, and log analytics.
• Experience building and scaling observability platforms and data-driven network operations.
• Experience leading AI/AIOps and agentic automation initiatives within IT or network operations.
• Experience driving network automation across large-scale environments using technologies such as Python, Ansible, APIs, and infrastructure-as-code.
• Understanding of network architecture and requirements supporting AI/HPC data center environments is preferred.
• Experience managing multiple complex network initiatives, technology budgets, vendors, service providers, and infrastructure lifecycle planning.
• Familiarity with ServiceNow Request, Incident, Problem, and Change Management processes.

ACADEMIC CREDENTIALS:

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

LOCATION:

San Jose, CA

This role is not eligible for visa sponsorship.

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.