Senior Director, Employer Accounts (Remote)

Prime Therapeutics; Columbus (OH); Remote; USD 143,000 - 243,000; Full time

Job summary

Prime Therapeutics, a leading PBM, is seeking a Senior Director of Account Management (Remote) to manage executive relationships with Health Plan clients and oversee employer group retention programs.

You will lead cross-functional teams, drive client satisfaction and renewals, and shape strategic accounts in a national, remote capacity. The role emphasizes SD leadership, collaboration, and data-driven improvements.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Healthcare Administration or related field; or equivalent combination of education/experience
• 10 years of relevant client services experience in healthcare or pharmacy benefit management
• 7 years of leadership / people management experience

Responsibilities

• Provide strategic leadership to the employer group retention function for large/complex health plans
• Analyze processes and data to monitor performance against contracts and SOPs
• Collaborate with client engagement and sales to maintain relationships with health plan clients and pharmacy leadership
• Establish cross-functional partnerships and implement Go-To-Market strategies
• Drive adoption of client communication principles and update reporting templates
• Facilitate strategic discussions with Health Plan clients on ASO growth and retention strategies
• Maintain understanding of industry trends to influence strategic plans and opportunities
• Ensure thorough documentation of client interactions in Salesforce and regular analytics cadence
• Manage department budget, staffing, performance and development

Skills

10 years healthcare experience

7 years leadership

Education

Bachelor's degree in Business or related field

Job description

Prime Therapeutics, a leading PBM, is seeking a Senior Director of Account Management (Remote) to manage executive relationships with Health Plan clients and oversee employer group retention programs.

You will lead cross-functional teams, drive client satisfaction and renewals, and shape strategic accounts in a national, remote capacity. The role emphasizes SD leadership, collaboration, and data-driven improvements.