Senior Director, E-Commerce

Jobgether; United States; Remote; USD 185,000 - 200,000; Full time

Benefits offered by this job

Remote work within the United States

Full-time employment

Opportunity to influence a values-led,

Growth potential

Job summary

Jobgether, listing on behalf of a partner, seeks a Senior Director, E-Commerce based in the United States to lead the digital commerce strategy for a pioneering clean beauty retailer. You will drive online revenue, optimize the customer journey, and collaborate across marketing, creative, technology, and commercial teams to shape growth and engagement.

This role requires strong leadership, analytics, and a track record in scalable e-commerce platforms within a fast-evolving beauty market.

Qualifications

• Significant leadership experience in e-commerce, digital retail, or a related commercial function.
• Proven track record of developing and executing e-commerce strategies that drive revenue and growth.
• Strong knowledge of digital merchandising, conversion optimization, and customer acquisition/retention strategies.
• Experience using e-commerce analytics and performance metrics to guide decisions and improve results.
• Ability to lead cross-functional initiatives with marketing, creative, technology, and commercial stakeholders.
• Strong understanding of online customer behavior and digital shopping experience.
• Excellent strategic thinking, communication, and stakeholder management skills.
• Demonstrated ability to lead teams and deliver results in a fast-paced retail environment.

Responsibilities

• Define and lead the overall e-commerce strategy, aligning digital priorities with business objectives.
• Oversee the online store's performance, identifying opportunities to improve conversion, revenue, and retention.
• Optimize the end-to-end digital shopping experience across key customer touchpoints.
• Use analytics and customer insights to identify growth opportunities and guide decisions.
• Partner with marketing and creative teams to develop campaigns that strengthen acquisition and loyalty.
• Collaborate with technology and cross-functional teams to prioritize platform improvements.
• Establish performance objectives and translate results into actionable recommendations.
• Lead and develop the e-commerce function to foster collaboration and high performance.

Skills

E-commerce leadership

Digital retail strategy

Conversion optimization

Analytics and insights

Cross-functional leadership

Stakeholder management

Strategic thinking

Team development

Tools

Web analytics

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, E-Commerce based in the United States.

The Senior Director, E-Commerce will lead the development and execution of a comprehensive digital commerce strategy for a pioneering clean beauty retailer.

This role offers the opportunity to shape the online customer experience and accelerate digital growth in a purpose-driven, fast-evolving beauty market.

You will oversee e-commerce performance, identify opportunities to improve conversion and customer engagement, and strengthen the digital shopping journey.

Working across marketing, creative, technology, and commercial teams, you will translate business priorities into impactful digital initiatives.

The successful candidate will combine strategic leadership with a strong understanding of e-commerce operations, customer behavior, and digital innovation.

This is an opportunity to influence the future of a values-led retail brand committed to raising standards across the beauty industry.

Accountabilities

Responsibilities

• Define and lead the overall e-commerce strategy, aligning digital priorities with broader business objectives.
• Oversee the performance and development of the online store, identifying opportunities to improve conversion, revenue, and customer retention.
• Optimize the end-to-end digital shopping experience, ensuring a seamless and engaging journey across key customer touchpoints.
• Use analytics, customer insights, and market trends to identify growth opportunities and guide strategic decisions.
• Partner with marketing and creative teams to develop integrated campaigns that strengthen customer acquisition, engagement, and loyalty.
• Collaborate with technology and other cross-functional teams to prioritize platform improvements, digital initiatives, and operational enhancements.
• Establish performance objectives and monitor key e-commerce metrics, translating results into actionable recommendations.
• Lead and develop the e-commerce function, fostering collaboration, innovation, and a strong performance culture.

Requirements

• Significant leadership experience in e-commerce, digital retail, or a related commercial function.
• A proven track record of developing and executing e-commerce strategies that drive revenue and business growth.
• Strong knowledge of digital merchandising, conversion optimization, customer acquisition, and retention strategies.
• Experience using e-commerce analytics and performance metrics to guide decisions and improve results.
• The ability to lead cross-functional initiatives involving marketing, creative, technology, and commercial stakeholders.
• Strong understanding of online customer behavior and the factors that shape an effective digital shopping experience.
• Excellent strategic thinking, communication, and stakeholder management skills.
• Demonstrated ability to lead teams, manage priorities, and deliver results in a fast-paced retail environment.
• A strong interest in purpose-driven retail and the evolving beauty industry.

Benefits

• Annual salary range of $185,000–$200,000 USD.
• Full-time employment.
• Remote work arrangement, with the position based in the United States.
• Opportunity to contribute to the growth of a pioneering clean beauty retailer.
• Additional benefits and employment details may be provided during the recruitment process.